Rodeway Inn Monterey Near Fairgrounds — Hotel in Monterey

I just checked into this motel after a long and tiring day of driving and it will definitely be my last. Upon checking in, I was polite and friendly as I can be. You’re not allowed to enter the office but you have to go around the corner to a dirty, somewhat sketchy window with plexi glass.

I rang the bell for service and a young woman appeared, she had an expression on her face as if I was interrupting something. I told her I was checking in and she rolled her eyes and walked away and came back a moment later and said in a sharp tone,

“I need to see your credit card and your id.” I slipped both cards through the window and she was gone for nearly ten minutes, just leaving me hanging outside standing in front of the window. She finally returns with a form I needed to sign. She said she needed two initials, a signature and my license plate number in which she just hand drew a line for me to put my license number. I accidentally put my license number where I was supposed to sign and as I was writing she literally snapped at me in a very rude, annoyed tone,

“NO! YOUR SIGNATURE GOES THERE!” I was so put off and pissed by her attitude after this that I crossed the license number out and signed my name and slipped the form under the cracked window. She looked so annoyed and just handed me my room keys and told me my room number. No thank you, no enjoy your stay, no sorry to keep you waiting, just super rude unprofessionalism. As I walked away some man then came out of the office and stood there and watched me as I unloaded my car, it was very creepy and unsettling.

Needless to say, out of all the hotels I’ve stayed at in Monterey over the last ten years, this one was terrible largely due to how nasty the staff are. It may be affordable but believe me it’s not worth it. As a paying customer, people deserve far more courtesy and respect than that.

In addition, the walls are paper thin, I heard a couple verbally fighting in the room next to me and the guests above me were stomping so loud when they walked that you could hear their every step above my head while trying to sleep. Also, tons of hair was found in my bathroom. FYI there is NO BREAKFAST! Don’t let the website amenities fool you, there’s a note stating it’s “Suspended” at the plexiglass window haha. For such a dump of a motel, there sure is a lot of rigid rules.

In my closing, I’ll never return here again, I suggest going down the street to the fireplace inn or another place that actually appreciate your business and make you feel welcome to be there. Do better...

Manager was not friendly and very inflexible with his rules . I had forgotten to take my purse with me from San Francisco . So I did not have my ID nor my credit cards with me. He said he would accept an ID that my husband emailed me. But would not accept a credit card from a friend. He insisted on cash for a deposit., which I eventually brought him before 11 o’clock check in time. I stayed two nights and the morning I left the power went out. I told him the breaker needed to be reset. He tried to reset it, but it did not activate the power. So I had no power the last morning. And he refused to give me a credit on my account for that. Other conditions in the room were as follows: There was a burn hole in the bedspread. The floor is a plastic floor and is not sealed on the seams correctly , so you could actually trip on the floor inside the room. a lightbulb was missing from one of the light fixtures. There was no Kleenex in the bathroom.- just an empty slot., the bathtub was poorly sealed with caulking, but more importantly, the plastic mat on the bottom of the tub did just the opposite of what it was supposed to do. It was plastic and thin, and made you easily slip within the tub rather than help you not slip. the water from the shower was only lukewarm . the shower only expelled about a third of the total water that should be coming out . The other 2/3 continued to come out of the lower spout rather than the shower spout even though the shower pull up knob...

Do yourself a favor and don't stay here , the staff are rude and completely unaccommodating. I parked and could see through open curtains that several rooms were ready and saw housekeepers were working on other rooms. I asked if I could get an early check in because I had to leave for work soon and even offered to pay a fee to do so and was told no and that rooms wouldn't be ready until after 3pm even though check-in is at 3. The housekeeper even saw me waiting and pointed to several rooms and told me they were ready. After getting the room late and almost being late for work I opened the door and the room was very dirty , every flat surface was dusty and almost sticky from built-up grime. There were hairs still stuck to the countertops. I regret not taking pictures to post because it was gross. it smelled like smoke, the floorboards creaked and the walls were so thin you could hear every small noise from adjacent rooms. The room was very sloppily painted and the were marks everywhere in room from terrible patch jobs and shoddy repair work. The whole property is very worn out and all the furnishings in the room were cheap and low quality and poorly maintained. Probably the worst hotel experience I have ever had. I'm pretty sure the few reviews on here that are above one or two stars are not genuine because the word choice so generic and all "anonymous" posters , seems like the same person wrote them all. DONT STAY HERE...