Bayside Inn — Hotel in Monterey

The Manager "Jack" was exceptionally kind, great customer service, and was very friendly. I saw him go out the extra mile with customers. The rooms are ALWAYS clean. The property is small but very tidy as you would see Jack making sure everything including parking lot had no trash. The maids were very friendly and did the job well. I like the rooms old fashion style with key locks instead of plastic cards. I have stayed in every different size room available , all were great. Access to the freeway right there and the PRICE is right. I am sad to mention that during my last stay with prepaid reservations another employee question my registered service pets. I always put a deposit down provided service dog cards and never a problem when I stayed there NUMEROUS times, Another office staff pretty much kicked us out. Explanation that was given from what I understood the policy changed,? It was questionable and felt unfair due to laws with service animals, but money refunded and we had to leave. It really made me very sad. I liked staying there. My dogs are well trained & I always cleaned up when they went potty. So check first about the pet policy before booking. Other than that it's a great...

Check-in was smooth and fast. Person that received me was very friendly and accommodating..

Soap and shampoo provided, but I really wish there was toothpaste too! I'm a traveler that flew in so I didn't bring toothpaste and assumed it would be included in toiletries. There is a CVS very close by though. Towels and the bedding seemed clean. There's a built in heater, closet, hot shower w tub.

Location is harder to get to than I thought. I didn't rent a car and depended on walking/public transit. The bus system is quite bad-- many busses come once an hour and I often had to walk 15min or more. This is not the Inn's fault obviously, but my experience would have been much better if I had a car. The inn is about a 5min drive from waterfront and 10min drive from centers.

I was anxious about previous reviews that reflected noise complaints, but that depends a lot on the neighbors you end up with. I had no noise issues at all-- it seems like people tend to stay quiet in the evenings.

Commute aside, great experience! Stay was quiet and comfortable. Wifi supported my zoom meetings, and some decent restaurants nearby....

This hotel presents significant safety concerns and does not meet the standards expected in the area. The room conditions depicted in the provided pictures are outdated, and the current state of the rooms is unsatisfactory. Of utmost concern are the windows, which lack proper locking mechanisms and screens, posing a security risk that could allow unauthorized access to the room. Additionally, the doors exhibit a substantial gap underneath and lack effective locking mechanisms, relying solely on a chain lock that offers minimal protection against forced entry. The surrounding area is characterized by disturbances such as arguments, door slamming, and reckless driving, contributing to an overall sense of insecurity. Furthermore, the lack of responsiveness from the front desk staff and the presence of individuals exhibiting concerning behavior add to the unfavorable atmosphere. Notably, upon check-in, hygiene standards were compromised, as evidenced by toothpaste residue found on the light switch and mirror. Consequently, we promptly canceled our reservation and sought alternative...