Spas by the Bay — Local services in Monterey

I had some issues with the chemicals in my spa, so I called them up. Monica on the phone was very friendly and told me exactly what I needed, so I went down before they closed. The salesman Joe helped me troubleshoot where I was going wrong. He helped educate me with a simple and fast daily check up of my spa, which I've implemented with great success. Joe recommended some test strips that were a little different than the ones I'd been using. The ones I bought from them are easier to read than the other brand I was used to. This made a huge difference in how well I keep my water balanced. I also bought 2 new filters (mine are small) for my spa that I rotate. This makes it much easier to do my biweekly cleaning of the filters. That coupled with Joe's approach of adding chemicals right after I'm done soaking makes it really easy. This is now my go to place when it comes to anything spa related. They also have really cool fireplace options which I'll fully take advantage of with an upcoming remodel. Thanks again for all the help, Monica and Joe! I'm looking forward to coming in and getting set up with a new...

I have known Bill for many years. And I have never met a more sincere, knowledgeable, professional businessman in my life. When I bought my hot tub with my wife he invited me to come and get in one of the hot tubs and experience it as we had never owned a hot tub before. We took him up on the offer and the rest is history. He gave us all of the information and answered all of our questions. He was not pushy and we came back after several months and purchased our tub. Now after many years we are looking to upgrade as the technology has changed and many features have been added to the current line of hot tubs. Once again Bill and his group of Sales Professionals answered our questions and made some recommendations. We purchased a new tub and have never been happier. Knowledge, selection, service and price at Spas by the Bay can not be beat. Do yourself a favor and get that Hot Tub you have been wanting and enjoy all of the benefits that it will bring to your life. Thank you...

Located in an easy location, Spas by the Bay specializes in spas, but also barbecue islands, endless pools, and fireplace inserts. The staff are friendly and answered questions in a no pressure environment.

We were looking for a new upgrade for our old spa. And while we didn't purchase anything during this visit, we are much more knowledgeable about what we want in a new spa.

The showroom floor sported a number of 2022 and a few 2023 models, primarily Hot Spring brand spas in three collections: Highlife, Limelight, and Hot Spot. Highlife is the upper end spa while Hot Spot is more affordable. There were a couple of endless pools on the floor as well as a few barbecue islands. One wall is covered with fireplace inserts.

Again, a nice, easy visit with sales staff very willing to answer all questions. Recommended if you're in the market...