The Brant — Hotel in Nantucket

Amazing luxury experience from arrival to departure! Alicia and Jordan were our awesome on property concierges and they made it their mission to welcome us and look after us and anything we needed-even before we arrived. We walked from the ferry (so close to everything downtown) and checked in with Alicia on arrival to the warmest welcome, an overview of all the amenities and help with our luggage. The room was brand new, super clean and minimalist modern with a small kitchen that had a stocked fridge with some our favorite beverages, snacks and tons of ice along with a lovely welcome note from Alician and Jordan. We had a little living room, dining table and deck area and porch with porch swings. The bed was very comfortable, and the room temperature controls were perfect. The shower was awesome too. The hydrangeas were in full bloom so there were beautiful flowers all around the property and in vases. They had Adirondacks on the lawn, games and lovely fire pits at night on property. We got great recommendations for local restaurants and activities from Alicia and Jordan. Wow did they think of everything you can imagine making your stay luxurious, smooth and easy: They had electric bikes and regular bikes for us to use anytime along with the cutest yeti cooler that fit on the back of the bike perfectly. They also had beach towels, umbrellas, chairs and even sunblock if you forgot yours! They helped us with restaurant reservations. They even had a jeep for our use, game changer!!! The next morning, they had coffee and a great breakfast set up in the main building where you check in and it was delicious. It was baked breads, muffins, granola, yogurt, toasted artisan breads, jams, juices, bagels and such. Alicia and Jordan were available to us during our stay to assist with so much, including packing the car for the beach and ice for the cooler. We had so much fun on the beautiful beaches, downtown shopping and dining. We truly felt like we were at a home. We met up with friends who were staying down the road and they had to rent bikes that cost $1 per minute and there was absolutely nothing else offered to them to use for the beach or anything.

Wonderful property, wonderful owners and the best onsite property managers/concierge. None of our precious vacation-time was spent on going to the grocery store to stock the fridge and renting bikes and looking online for the best places to go and being on hold to get reservations etc. We had so much fun instead!

Great family place, we will bring our son next time. It is not pretentious but has an elite team of people that will get to know your vacation goals, tastes, expectations and needs – and those of your family, too. They will look after you and your guests, ensuring that your stay is beyond your expectations and a seamless, wonderful experience with great memories.

Thank you for all the hospitality and comfort, we cannot wait to come back next summer!...

I knew I was going to have a good experience right at check in. I walked into the wrong building and a host saw me right away and walked me over to the correct building (I forget her name, but she has helped me twice now and is great!). I arrived right at check-out time and the staff was so apologetic that my room wasn’t ready… it wasn’t even close to check-in time! They had it ready in roughly an hour, hours before I anticipated. I also changed my plans at midnight the night before and added another night through a third party. Without me asking, they changed it around so I could keep the same room.

I walked around town a bit and when I got back I sat in the back yard. I work in hospitality and I noticed one of the poles holding the lights was at a slight angle. Something 99.9% of people wouldn’t notice. Robert walked outside and noticed it right away, even with it being the busiest time of the staffs day, and fixed it. That was all I needed to see. I knew the room would be spotless, staff would continue to be friendly, and I made the right choice booking here. Someone that notices that while they are busy wants perfection. A day into my four day stay for a wedding and I’m already compelled to write a review because every interaction has exceeded my expectations.

Friends of mine are staying at a very nice hotel right near here and are jealous of the Salt House amenities (bikes, ping pong, fire pit, etc.) and what I have told them about the staff. I haven’t left yet and, already, I can’t...

I think SaltHouse just may be the nicest place I have ever stayed, a little bit of Nantucket paradise. Without a doubt, the number one quality has to be the staff. Everyone I interacted with was so nice it was like meeting a new friend. From check-in to check-out, everyone was super helpful and extremely pleasant to talk with. As far as the property goes, without the advantage of size, they have created an exceptional lodging experience in every detail. Neatly designed, exquisitely maintained and decorated, the property has the New England vibe down. But, it's so new I was surprised. Everything looked perfect, worked perfect, was perfect. The location was great, quiet but close enough to the ferry that we could easily walk there with our bags. We were early arriving so they kindly held our bags, had a place to change, provided us with complimentary chairs, towels, an umbrella and directions to the beach a couple blocks down the road. Later, the staff gave us some options for dinner and we were off to see the town. The new quiet mini-split AC unit plus a quiet street equaled a great night's sleep. In the morning, I availed myself of their complimentary breakfast and E-bike for a ride out to Sankaty lighthouse and back before check-out. They again held our bags while we did more tourist stuff before the afternoon ferry back. On the trip back, I reflected on how Salt House made a one-night stay feel like a long weekend vacation, definitely my new place to stay...