The GOOD: Scallops Pork Chop Some staff were nice, but some staff were eh
The BAD: Roasted Beet salad literally just 6 small pieces of beet. Flavor was okay but the other salads looked much better
Garganelli Pasta- looked a lil better added with a protein but very bland as is and very small portion of vegetable. Especially disappointing bc it's their only vegetarian option
Overpriced bc it's part of the hotel?? Not sure why prices are like this when equal or better quality food is available at lower prices points all around town
Booked for outdoor seating for a large party, forecast was a little sketchy in morning so they called to see if we would be okay moving to the porch. We got there it was beautiful out and all the forecasts changed to looking very good, but they still insisted the outdoor area would be closed, and then they told us that our party would be split into two tables 10 feet apart. They let us sit inside together but then opened up the outdoor seating for other people?!?! Maybe they knew they were getting our money anyway and wanted to keep the other tables open or overbooked themselves and were trying to fix it by moving us??
The UGLY: Colony of ants by table in ballroom
Ant/bug in 2 of our waters
Fly in a beer. When asked for another, it came back with no head but the casing still there, meaning they just scooped out the foam with the fly and gave me same beer or used the same glass to pour the new...
Read moreThe food and atmosphere are great. However, the service was so terrible that it completely negates the food and atmosphere. My wife and I made a reservation to eat here for their Thanksgiving buffet.
-We were seated 20 minutes late to our reservation -When we sat down we were never given water and our waiter never came to our table to take our drink order -They forgot to give us spoons in our silverware so we couldn't eat our soup -After 15 minutes we finally were able to flag down a waiter to get water and order wine and he seemed very confused why no one had helped us yet -When it came time to pay, the receipt had an online QR code to pay in the Resy app. We successfully paid in the app and then were told by the waiter after the fact not to use the Resy app and to give him a card. We showed him the confirmation of payment and he grabbed the manager, Riley, who insisted we pay again and he would reverse the other payment. It has been 3+ weeks and both charges are still on my credit card. I have reached out to the restaurant to resolve the double charge and they tell me they are working on it, however no progress has been made. I ultimately filed a fraudulent charge claim with my credit card to have them investigate the issue.
Nantucket has numerous wonderful restaurants, bars, and hotels with just as great of food. I would not waste...
Read moreService was awful . Our server was not attentive for the entire experience. A young blonde girl who was assisting wait staff brought us drink refills and bread for the table. Disappointing dining experience. The only reason I am giving 3 stars is because some of the dishes were good.
Scallop Tostada appetizer was delicious . The scallops were cooked perfectly and came with a mango salsa.
Clam chowder was terrible. It should be listed as clam broth. It barely had any clams in it and only a few potatoes.
Miso Salmon came with rice and bok choy . This entree was really good .
Steak frites with a lobster tail added. Steak was cooked to medium rare and there was a good portion of meat. The menu stated that it was $24 to add a lobster tail but when the bill came there was an uo charge to $29. I don’t mind paying for the add on item to my meal but the menu should reflect the correct prices.
Overall, it was a mediocre dinner which again was disappointing for an establishment of...
Read more