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The Resort at Schlitterbahn New Braunfels — Hotel in New Braunfels

Name
The Resort at Schlitterbahn New Braunfels
Description
Quirky quarters ranging from basic rooms to modern lofts, plus free water park admission & parking.
Nearby attractions
Schlitterbahn Waterpark New Braunfels
400 N Liberty Ave, New Braunfels, TX 78130
Schlitterbahn
381 E Austin St, New Braunfels, TX 78130
Texas Tubes
250 Meusebach St, New Braunfels, TX 78130
Hinman Island Park
Hinman Island Dr, New Braunfels, TX 78130
Landa Park
164 Landa Park Dr, New Braunfels, TX 78130
Prince Solms Park
100 Liebscher Dr, New Braunfels, TX 78130
Wursthalle
178 Landa Park Dr, New Braunfels, TX 78130
Float In
462 E Mill St, New Braunfels, TX 78130
Tube Chute
499 E Mill St, New Braunfels, TX 78130
Rockin' R River Rides - Comal
193 S Liberty St, New Braunfels, TX 78130
Nearby restaurants
Favorite Neighbor
494 N Union Ave, New Braunfels, TX 78130
Tacos Mexico
508 N Union Ave, New Braunfels, TX 78130
Spud Ranch
118 Common St, New Braunfels, TX 78130
Pat's Place Restaurant
202 S Union Ave, New Braunfels, TX 78130
Gong Cafe
111 S Union Ave #123, New Braunfels, TX 78130
The Shrimp Haus
462 E Mill St, New Braunfels, TX 78130
Nearby hotels
Comal River Cottages
405 E Zink St, New Braunfels, TX 78130
Heidelberg Lodges
1020 N Houston Ave, New Braunfels, TX 78130, United States
Landa RV and Campground
565 N Market Ave, New Braunfels, TX 78130
Related posts
Keywords
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The Resort at Schlitterbahn New Braunfels things to do, attractions, restaurants, events info and trip planning
The Resort at Schlitterbahn New Braunfels
United StatesTexasNew BraunfelsThe Resort at Schlitterbahn New Braunfels

Basic Info

The Resort at Schlitterbahn New Braunfels

305 W Austin St, New Braunfels, TX 78130
4.0(1.4K)

Ratings & Description

Info

Quirky quarters ranging from basic rooms to modern lofts, plus free water park admission & parking.

attractions: Schlitterbahn Waterpark New Braunfels, Schlitterbahn, Texas Tubes, Hinman Island Park, Landa Park, Prince Solms Park, Wursthalle, Float In, Tube Chute, Rockin' R River Rides - Comal, restaurants: Favorite Neighbor, Tacos Mexico, Spud Ranch, Pat's Place Restaurant, Gong Cafe, The Shrimp Haus
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Phone
(830) 625-2351
Website
schlitterbahn.com

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Reviews

Nearby attractions of The Resort at Schlitterbahn New Braunfels

Schlitterbahn Waterpark New Braunfels

Schlitterbahn

Texas Tubes

Hinman Island Park

Landa Park

Prince Solms Park

Wursthalle

Float In

Tube Chute

Rockin' R River Rides - Comal

Schlitterbahn Waterpark New Braunfels

Schlitterbahn Waterpark New Braunfels

4.3

(4.4K)

Open 24 hours
Click for details
Schlitterbahn

Schlitterbahn

4.1

(204)

Open 24 hours
Click for details
Texas Tubes

Texas Tubes

4.6

(801)

Open until 3:30 PM
Click for details
Hinman Island Park

Hinman Island Park

4.6

(481)

Open until 11:59 PM
Click for details

Things to do nearby

Alpaca walk and talk
Alpaca walk and talk
Wed, Dec 10 • 10:00 AM
New Braunfels, Texas, 78130
View details
Natural Bridge Caverns: Discovery Tour
Natural Bridge Caverns: Discovery Tour
Sun, Dec 7 • 9:40 AM
26495 Natural Bridge Caverns Road, San Antonio, 78266
View details
Dachshund Races FINALS
Dachshund Races FINALS
Sun, Dec 7 • 2:00 PM
148 S Castell Ave,New Braunfels,TX,78130
View details

Nearby restaurants of The Resort at Schlitterbahn New Braunfels

Favorite Neighbor

Tacos Mexico

Spud Ranch

Pat's Place Restaurant

Gong Cafe

The Shrimp Haus

Favorite Neighbor

Favorite Neighbor

5.0

(31)

Click for details
Tacos Mexico

Tacos Mexico

4.6

(15)

Click for details
Spud Ranch

Spud Ranch

4.5

(708)

Click for details
Pat's Place Restaurant

Pat's Place Restaurant

4.4

(968)

Click for details
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Posts

Zac GZac G
Bloody linens at check in and no resolution — We checked in during the night. When we got to the room at the Condos at Boogie Bay, there was blood on one of our beds. No answer from the front desk. I had to physically drive to the front desk after trying to reach them for an hour and ask for replacement linens. The set of linens they gave me was not even complete. We changed the linens ourself and I was assured that a manager would call me at 730 am. They said they couldn’t help with the issue. Fast forward to 845 AM. No phone call. I called the front desk again and was transferred to a supervisor. The supervisor said she couldn’t help and the person who could help never came in this early. It was suggested I could leave a voicemail. I asked to be called back. Still have the bloody linens in our hotel room. Have received no apologies. Room rate: over $400 a night. No towels for pool and park use provided by hotel. Dark mold growing on ceiling in living room, kitchen. Update: after trying to resolve this since we arrived last night, at 930 AM I tried another call and finally reached a manager. She offered $150 back. I’m not really satisfied, but telling her that didn’t change her offer. Not happy but we just won’t stay again. Update: staff came at 1030 to change linens. They don’t have comforters/a full set to replace the bloody linens. Said that one will be delivered ‘later.’ Update: staff did not make the bed in one of the bedrooms. Asked if they could please come and service the hotel room. When they came, we were away. They turned off the AC entirely. When we returned the room was over 80 degrees.
Kerry FieldsKerry Fields
TLDR- Schlitterbahn needs to pre-inspect their condos before their customers check-in. My family stayed from 8/9 to 8/12. The first night was ABSOLUTELY disappointing. They would not let us early check-in after we ended up arriving early which is understandable if they were still getting the condo ready. However, we sat in the parking lot until the check-in time and considering housekeeping didn’t show up, it seemed like an easy accommodation. Positive: Staff was nice (shout out to Jay) , Very close to park, Beds were comfy Issues with our condo includes: -Stagnant water in the dishwasher (the smell was horrible) -Washer (didn’t hold water) and dryer (notch is missing) were busted -Patio door handle was dangerously loose -Dirty towels on the floor as soon as we walked in -Candy & hair under pillow in bed & stained sheets -Holes throughout the walls and doors including ceiling above the shower -6 towels for a suite that holds 8 people -Secondary bedroom’s door literally got stuck which is a major safety hazard -Plumbing issues (half bath toilet adequately flush and half bath sink water stopper was stuck almost closed) The manager on duty Jay heard our concerns and moved us to another spot. The 2nd spot was much better and more inline with what’s expected with how much we paid for the experience. However, they’d obviously failed to properly inspect that place as well because the 2nd toilet seat was broken and there were articles of clothes that were left in the bedrooms (I’m guessing from the previous guests).
5.7 SHAKER5.7 SHAKER
Update : They did reimburse us . Very rare these days! Thank you Resort staff! Pros. Arrived around 10 am staff was very friendly and helpful. Our room was ready so we were able to check in early. 3 adults in our group. We reserved a room with full kitchen. The kitchen is nice full stove and a fridge. Back door has nice balcony over looking river. Small bathroom but it's nice and great water pressure. Beds are very soft and comfortable. About 7 or 8 pm they play a movie on projector and have smores and free popcorn 🍿 it was awesome.. it's quite at night and relaxing listening to the water from the river.. Cons. Went to the water park came back to the room at about 1 pm opened the door and two maintenance guys were in the kitchen. Very surprised to see them in the room with our stuff and we had not been notified. No apologies and said we shouldn't even be in the room because check-in isn't tell 4pm.. They left and didn't fix the issue. So about 10:30 pm we had a knock on the door it was maintenance AGAIN at night time!! So unpleasant to be woke up like that and very unprofessional .. We talked to the office the next morning they apologized and said the issue would be fixed. Overall. It's a great place with mostly friendly staff 9/10 You can enter the park an hour early which was very nice! If you have a chance I would definitely suggest staying.. Update.. electrical issue was fixed when we came in this evening. This place is amazing 👏
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Bloody linens at check in and no resolution — We checked in during the night. When we got to the room at the Condos at Boogie Bay, there was blood on one of our beds. No answer from the front desk. I had to physically drive to the front desk after trying to reach them for an hour and ask for replacement linens. The set of linens they gave me was not even complete. We changed the linens ourself and I was assured that a manager would call me at 730 am. They said they couldn’t help with the issue. Fast forward to 845 AM. No phone call. I called the front desk again and was transferred to a supervisor. The supervisor said she couldn’t help and the person who could help never came in this early. It was suggested I could leave a voicemail. I asked to be called back. Still have the bloody linens in our hotel room. Have received no apologies. Room rate: over $400 a night. No towels for pool and park use provided by hotel. Dark mold growing on ceiling in living room, kitchen. Update: after trying to resolve this since we arrived last night, at 930 AM I tried another call and finally reached a manager. She offered $150 back. I’m not really satisfied, but telling her that didn’t change her offer. Not happy but we just won’t stay again. Update: staff came at 1030 to change linens. They don’t have comforters/a full set to replace the bloody linens. Said that one will be delivered ‘later.’ Update: staff did not make the bed in one of the bedrooms. Asked if they could please come and service the hotel room. When they came, we were away. They turned off the AC entirely. When we returned the room was over 80 degrees.
Zac G

Zac G

hotel
Find your stay

Affordable Hotels in New Braunfels

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
TLDR- Schlitterbahn needs to pre-inspect their condos before their customers check-in. My family stayed from 8/9 to 8/12. The first night was ABSOLUTELY disappointing. They would not let us early check-in after we ended up arriving early which is understandable if they were still getting the condo ready. However, we sat in the parking lot until the check-in time and considering housekeeping didn’t show up, it seemed like an easy accommodation. Positive: Staff was nice (shout out to Jay) , Very close to park, Beds were comfy Issues with our condo includes: -Stagnant water in the dishwasher (the smell was horrible) -Washer (didn’t hold water) and dryer (notch is missing) were busted -Patio door handle was dangerously loose -Dirty towels on the floor as soon as we walked in -Candy & hair under pillow in bed & stained sheets -Holes throughout the walls and doors including ceiling above the shower -6 towels for a suite that holds 8 people -Secondary bedroom’s door literally got stuck which is a major safety hazard -Plumbing issues (half bath toilet adequately flush and half bath sink water stopper was stuck almost closed) The manager on duty Jay heard our concerns and moved us to another spot. The 2nd spot was much better and more inline with what’s expected with how much we paid for the experience. However, they’d obviously failed to properly inspect that place as well because the 2nd toilet seat was broken and there were articles of clothes that were left in the bedrooms (I’m guessing from the previous guests).
Kerry Fields

Kerry Fields

hotel
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Find a cozy hotel nearby and make it a full experience.

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Find a cozy hotel nearby and make it a full experience.

Update : They did reimburse us . Very rare these days! Thank you Resort staff! Pros. Arrived around 10 am staff was very friendly and helpful. Our room was ready so we were able to check in early. 3 adults in our group. We reserved a room with full kitchen. The kitchen is nice full stove and a fridge. Back door has nice balcony over looking river. Small bathroom but it's nice and great water pressure. Beds are very soft and comfortable. About 7 or 8 pm they play a movie on projector and have smores and free popcorn 🍿 it was awesome.. it's quite at night and relaxing listening to the water from the river.. Cons. Went to the water park came back to the room at about 1 pm opened the door and two maintenance guys were in the kitchen. Very surprised to see them in the room with our stuff and we had not been notified. No apologies and said we shouldn't even be in the room because check-in isn't tell 4pm.. They left and didn't fix the issue. So about 10:30 pm we had a knock on the door it was maintenance AGAIN at night time!! So unpleasant to be woke up like that and very unprofessional .. We talked to the office the next morning they apologized and said the issue would be fixed. Overall. It's a great place with mostly friendly staff 9/10 You can enter the park an hour early which was very nice! If you have a chance I would definitely suggest staying.. Update.. electrical issue was fixed when we came in this evening. This place is amazing 👏
5.7 SHAKER

5.7 SHAKER

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Reviews of The Resort at Schlitterbahn New Braunfels

4.0
(1,366)
avatar
3.0
4y

Stayed at the resort a few days over Spring Break, and I was not too impressed. This is specifically for the Resort at the Barn. There are other accomodations at Schlitterbahn, but I have no experience with those. Our room was really run down, and it smelled musty. For something called a "resort" I was expecting more, but this experience was a little more than "glamping". I think that's what they are going for though, a better than camping experience, like cabins in the woods. Maintenance stopped caring about repairs on this place a long time ago. I could only open my closet door halfway, and I had to really push and yank up on the back door just to get it to latch. The furniture was old, there were stains on the floor, scratches on the walls, cracks on ceilings, mildew on the bathtub caulking, a floor that dipped and bowed, a yellowed toilet paper holder straight out of the 1970s, random wall plate covers, covering nothing. Oh, and the worst was when I first got there, the mirror was slightly covering a wall outlet. I thought it must have been a medicine cabinet with a door. So I attempted to swing it open, but it was just a mirror. The whole thing fell off, revealing an ugly, unfinished cavity in the wall. The mirror was simply resting on some screws.

There were some pros. For the condition of the room, it did feel safe. There was a lovely back porch overlooking a great pool, a little ways off. There was so much outdoor eating space. The back porch had 2 tables, there was another patio table shared by the adjacent room, then another patio table with a grill, just a step away from the back porch, and another picnic table immediately out front. The pool was nice and heated, and there were nightly, outdoor movies on the property.

There weren't many pictures of this place, so it was a bit misleading, and calling this a resort hardly fit the description. It was affordable for what it was, but I probably wouldn't stay there again. It definitely would not be worth it during the season, when prices are higher. We were there in the off season, when the park was closed. Not the worst place I've stayed, but not that good. This would be a good place if you're ok with really old, run down, and musty smelling, but it's just...

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avatar
1.0
3y

If you want to know how long it takes a corporation to ruin a family owned and operated business, the answer is approximately three years.

My husband and I have been going to Schlitterbahn for decades and we have been taking our children there for about six years now. It used to be the highlight of our summer. This trip was such a disappointment.

Don't bother staying at the resort. There is now zero benefit to doing so. You no longer have early or late access to the park. You get to be herded around like cattle with the rest of the guests. There is now only one entry and exit point to all lazy rivers including the Torrent River. That's right, the beach is completely gated off aside from one small entry/exit in the center. You cannot move freely about the park the same way you once could. The Falls: one entry, one exit, no more infinite loop. You go around one time and are forced off after the conveyer belt then have to go wait in line again, if you want. You read that correctly, they have managed to create a line with about a 20 minute wait time to enter The Falls. TERRIBLE.

I could write a book about the disappointment and the safety hazards they created including but not limited to opening the park at 11, but not actually letting people on rides until about 20 minutes later because they herd them to the bottom of the Master Blaster tower while water pours down on them all then release the hundreds of people that have been corralled simultaneously to all climb the tower at once. Literally hundreds of people rusing up, I don't know, 20 or so flights of wet stairs. GENIUS.

Parts of rides shut down. Parts of rides now off limits. I really might write a book. I never thought I would ever imagine cutting a Schlitterbahn trip short, but that's exactly what we did. Three or four years ago I would have given this place a five star review. Cedar Fair has managed to suck all the fun out of Schlitterbahn. That took some serious effort on their part, but mission...

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avatar
3.0
4y

First of all, the resort option is VERY convenient. We stayed at the Wasser Haus which was a very reasonable drive to park resort parking. It's important to remember that this resort is more camping cabin style and not "resort" style. I would guess that Wasser Haus was built in the early to mid 80s (it needs to be updated, It's definitely possible that it was built earlier and then remodeled in the 80s). Our room had a small kitchenette with mini fridge, two electric stovetop elements, stocked with ceramic dishes & a basic pot/frying pan & utensils which would be nice for a multiple day stay.

There was also a clothes line in the shower which is great for hanging up wet swimsuits.

There were many things which made it a place that we wouldn't want to stay at again, esp for the price we paid.

The TV remote, sealed in a plastic bag sleeve, wouldn't work so we couldn't watch TV at the end of the day.

The bathroom door had a lock but wouldn't completely close/latch, and so, couldn't lock. That wasn't a deal breaker for us since we were there with our teenage daughter, but with small children there would be NO way to keep kids out of the bathroom at any point.

There was a switch for a bathroom fan but the fan wouldn't work so it was just a nasty, humid mess in there after showering.

There was no bath mat so we had to use a hand towel which technically did the job but it wouldn't stay in place. If what we used was actually a bath mat then it was just really thin.

There was a separate vanity area, which I definitely prefer, but there was nothing to hang a hand towel on so it toke up valuable real estate on the counter.

There were also ROACHES in the room which would run back behind the water heater which was hidden behind a fabric curtain. I'm pretty sure they were outdoor roaches but still, they were 1.5-2" long and they were ROACHES! 😜

If that stuff doesn't bother you then go for it but I don't think it's AT ALL worth the price or...

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