Mattress Firm Prescott Valley — Hotel in Prescott Valley

My husband Chris and I just moved to Chino Valley from South Dakota, we moved our bed in and realized we have no box spring, it was late on Saturday night, September 21, we called to Ashley Furniture and we were told they carry nothing in store, we needed it right away so we could sleep on our bed! So my husband called Mattress Firm, spoke with Scott, he had one in store, so we jumped in the pickup and hurried to Prescott, it was almost closing time, Scott was helping another couple and had them go check out beds, we were in and out of that store within 15-20 minutes with amazing service, Scott is very personable, and through, helped Chris carry the box spring to the truck, we strapped it up and came home, got the bed together only to realize our mattress which was fine before we moved now sinks badly in the middle... I started looking online for a new one. Fast forward to today, We decided to buy our mattress, to go with our new box spring, we went to Costco, then Ashley Furniture, found one Chris really likes, we would have had to buy the floor model for about 5k after taxes. Off we go to Mattress Firm again, this time it was Arthur that helped us, very nice and personable, the thing I have really liked, NOT PUSHY! We laid on a couple beds and liked them, then we mentioned the Purple Mattress, we laid on the Purple Mattress 3 and loved it, Art even took us to a couple other beds less then the Purple, just so we could be sure. Well our new Purple Mattress and new adjustable base will be delivered on Wednesday, we are super excited and we will be recommending Mattress Firm to our friends and family and we will also be back. Thank you MATTRESS FIRM AND SCOTT AND ART CHRIS AND...

Ben is the most knowledgeable mattress salesperson I've ever dealt with, by a large margin.

By the time my wife and I walked out of the store, we felt as though we had just taken a college class on mattress technology!

We went in with a budget of $2,000. But when you think about the fact that you literally spend a third of your life in bed, it's worth it to spend a larger chunk of change on something this important.

I mean, just think of how vital it is to get a good night's sleep before going to work, or school, or even vacation. Being well rested even boosts your immune system. It's really a no-brainer.

So we spent well over an hour really trying out all the different varieties of mattresses, and it became glaringly obvious that we needed to increase our budget in order to get something we would really be completely comfortable with.

In the end, we spent a hair over four grand but that included an electric, completely adjustable bed frame with a full ten year warranty.

With certain products you really do get what you pay for and when it comes to a mattress you'll be glad you got a nice one instead of a cheap motel mattress.

Do yourself a huge favor and spend some time online doing research, or... go spend a couple of hours with Ben, the store manager. He really...

Ben in the Prescott Valley store is simply amazing! I live out of state over 2,000 miles away and recently called the PV store directly to order a mattress for my child who is attending college in the area. We were under a time crunch and Ben was extremely courteous, responsive and sincere. He even gave me his mobile # to text him directly to ensure everything was going ok and to make sure the mattress was delivered on time (which it was). Ben went well above and beyond on this one…but I wouldn’t be surprised if he probably gives this outstanding personal service to every one of his customers!

To Ben’s supervisor and up the chain of command: Please ensure Ben is recognized for this outstanding effort! Being far away and depending on others you have never met to ensure a loved one, especially your child, is taken care of over the phone is never easy. This was an important part of the move and Ben was there when we needed him every time! Thank you Ben!!

I highly recommend requesting Ben to take care of you if you ever need the services of this particular Mattress Firm...