KAY Jewelers — Local services in Prescott Valley

I like going in to KAY Jewelers they help you or if they are helping other customers they'll tell you give them a little bit and they'll be there to help you and that's what I like if they they do that or if they ask you what kind of jewelry are you looking for and if they don't have it they could try to find the way to be able to get it or see what they could do to be able to help you with it and the girls are really nice and to help you with your payments they they're really nice about everything and that's what I have I like is when you walk into a place like that they're able to help you with everything and they also let you know on your jewelry when it's time for cleaning or for it to be checked on if any of the Little diamond or whatever it is needs to be checked on if it's falling out or if it's still there cuz you get your warranty on it to make sure everything's still good any other companies they don't do that with their customers and this is a nice place that does it and that's what I love about this company it's it makes you feel really good and they make you feel happy and the place is clean all the time you go in there they're not like a lot of other places where they're filthy the workers don't care this place makes you feel comfortable they're happy people that when they come out or if they don't have it they'll figure out a way to get what...

Andrea was super helpful and patient in helping choose an engagement ring and well as our wedding bands. Would highly recommend. Excellent service!

Update: When I received my wedding band it completely came apart, which is honestly not a very good impression. Secondly, we had the engagement ring resized and it showed up bent and crooked. Additionally, when I initially picked out the ring I asked specifically if the ring would be durable as my fiancé works a lot. When the ring arrived back after being resized she was told that it should not be worn often and only for special occasions, despite being told otherwise when I purchased the ring. Honestly, it seems as though they were more concerned with making the sale than selling a quality product.

It’s very upsetting that all of this happened after I gave a very good review. I saddens me that I had to change my review from a 5 to 1 star....

My husband's ring lasted less than a year! our 1 year anniversary is in October and he hasn't worn the ring everyday. BOUGHT IT IN MAY OF 21 It's tungsten something we were told was scratch resistant and would shatter under a vise before breaking. It started black turned gray inside inlay of rose gold rubbed off completely. And when it was purchased we were addiment about warranty. Now they have no record of us even buying the ring well we did pay cash $500 spare yourself and DO NOT BUY ANYTHING HERE THE GIRLS WILL LIE AND NOT GIVE...