Cracker Barrel Old Country Store — Restaurant in Prescott Valley

update 1/12/2024 I tried this place again and the same result. I sat for over 11 minutes and had to ask someone to help me... In that 11 minutes I watched two or three waitresses clean tables instead of greeting me and asking me if I want a drink. How can this keep happening to me over and over again? I'm here in the early evening of Friday, the place is not busy.... Yet I'm ignored. Do you discriminate against women who come in by themselves??? This is the sixth time this has happened.

I don't know how many times I need to go in here before I get it. .. when I checked in they gave me a ticket. When I sat down it said 7:03 p.m., by 7:23 p.m. I still didn't see a waitress... Finally she comes over and I order something very simple, a hamburger steak with green beans and a salad I requested that my salad arrive first before my meal.... That simple order could not be executed at all. Do you think that could have happened after making me wait for like 40 minutes?... Another 20 minutes goes by. I finally get my food. No salad. She makes some sort of excuse. Brings me the salad after I'm done eating... Disappears again... And I had enough and I got up. I got a... to go box, from another server, for my salad and got the hell out of there... I went to pay but not before I talked to the manager... I think she was saying something like short staff... I told her if you have a short staff, it is your responsibility to tell your customers that they're going to sit there for 40 minutes before they get waited on, so they can make a decision as to whether or not they want to sit there for an hour,like Dunces.... It was a horrible dining experience, just like all the dining experiences in Arizona but especially at Cracker Barrel... Subpar food, They bring you a soulless piece of meat ploped on a plate with a couple green beans next to it has absolutely no appetizing factor and high prices with terrible service... That equals save your money and go elsewhere or just eat at home.

Subpar Food + Terrible Service + High...

My family has been going to cracker barrel for decades, it's been a place of memories for us & good quality food & service. We've been to several different locations over the years and never have we experienced such horrible food quality and disrespect from the manager. The cornbread was hard as a rock and the mashed potatoes were horribly dry. This was not my first time experiencing this at this location so I decided to try speaking to the manager. His exact words when I brought this to his attention were "Oh yeah the food is horrible here, it's basically just leftovers at this point & you shouldn't expect it to be anything better. I never ate at a cracker barrel before working here and I never will. I will never stand behind the food but I'll stand behind our service!" By saying all of that HE IS NOT creating good service! We were so appalled and so was one of the servers who overheard him & she apologized to us. I expressed a few times that this has never been our experience at cracker barrel. We have always had both good quality food and service & in my opinion when you pay for food at any establishment, you should always be able to expect it fresh. Not old or stale or "leftovers". This manager is clearly the problem with this location. He was extremely condescending in his attitude and said all he can say is "sorry" with a shoulder shrug like "too bad. The food just sucks" and he repeated several times that he would never stand behind the food. And as I tried to calmly bring to his attention this is not what we've ever experienced, he began covering his tracks and saying their cooks just suck and they're all on drugs. Yep his exact words. We will not be going to this cracker barrel location again. I will be making a phone call...

Oh boy, Cracker Barrel, where do I even begin? This place is like a warm hug from your grandma, if your grandma happened to be a skilled chef who knew how to whip up some serious breakfast magic.

Let's start with the coffee. The coffee at Cracker Barrel is like a hug for your taste buds. It's strong, it's hot, and it's always flowing. I don't know what kind of coffee they use, but I'm pretty sure it's a magical elixir that gives you the energy of ten toddlers.

And speaking of energy, you're going to need it to tackle their pancakes. These things are like fluffy little clouds of joy, with just the right amount of sweetness. And the best part? They're as big as your face. Okay, maybe not that big, but they're definitely big enough to share (if you're feeling generous).

But wait, there's more! Cracker Barrel also serves up a loaded hashbrown casserole that will change your life. It's like a party in your mouth, with layers of cheesy, potato-y goodness. And the bacon bits? Don't even get me started. They're like little nuggets of pure joy.

The atmosphere at Cracker Barrel is cozy and welcoming, with a down-home vibe that'll make you feel like you're in your own living room. And don't forget to check out the gift shop on your way out - where else can you buy a giant bag of rock candy and a novelty T-shirt in the same place?

In conclusion, if you're in the mood for some seriously delicious breakfast fare, head to Cracker Barrel. And be sure to bring your appetite (and maybe a pair of stretchy pants) - you're going...