Red Roof Inn Suffolk — Hotel in Suffolk

things i loved were the location of our room and the hotel. we had a great view of the river. we stayed 4 days and over all our experience was great. everyone was very friendly. and they were very helpful. beds and pillows were comfy and clean. bathroom was clean except not swept behind the door. we loved to take the dog walking by the river. it would be nice to have bench or chairs down there because it is a very pleasant spot. | it is definitely a budget hotel so if you are looking to be catered to this is not the place for you. if you like a decent price and a pleasant no frills stay this is for you. i never saw any housekeepers and went to the desk to ask for tp ,towels etc. our room did look as tho it had been cleaned but things like corners were not swept and the microwave and fridge were not dusted but it was spotless on the inside. sort of like if you could not see it, well ,it half way got clean, like behind the door. would i stay again? oh yes it was not bad enough to not stay in just a few...

The service man clerk was the one most unprofessional person I ever dealt with when I stayed here back on Feb 23. When I checked in he said a very crude joke about the room type I stayed in, non-smoking. As he was telling me about instructions about the room type he joked: "If you smoke in the room, you might as well go out to the back and blow your brains out." It caught me off guard when he said it but I took it EXTREMELY offensive. Then I wanted to ask him a different kind of question before I went to my room and he closed the window on me. Brushing it off, the next morning when I went to check out I saw him outside smoking a cigarette and proceeded to hand him my room key. He had an attitude and told me to just put it on the service window. After I did that I then asked him about my $40 insurance refund fee and he told me in a snarky way that it would be put back on my debit card. I was in a hurry and I didn't have time to argue with him any further. I will NOT be staying at this hotel anymore as long...

The Red Roof Inn was very clean with bright white linen, towels, etc. I have no complaints about the cleanliness or sanitation of this motel. The owners were very friendly and helpful. Fresh towels were delivered and trash was emptied daily. None of my personal belongings were disturbed despite not being present when my room was entered. I was allowed to have my dog there, and there were no issues there. The first pet is free! The only downsides were as the location is downtown, I noticed quite a few transients hanging about from time to time. Nobody bothered however, and they were friendly. Another downside is the “cable” television. I had this provider (Fios) when I lived locally, and it is the absolute worst cable provider. Literally, 4 out of every 5 channels are infomercials or advertisements. If you plan on being there more than a night, I suggest bringing an iPad or laptop for entertainment as the motel does have free WiFi. I plan to stay here...