Our journey with Mattress Firm in purchasing a king size mattress and adjustable base was nothing short of exceptional. Trey, Anthony, and Bill guided us through the process with unwavering expertise and personalized attention.
Trey welcomed us warmly, showcasing a deep understanding of the products and our needs. Anthony's insights into the benefits of an adjustable base were invaluable, enhancing our understanding of its potential. Bill ensured a seamless transition from selection to delivery, reflecting Mattress Firm's commitment to customer satisfaction.
The extensive selection of mattresses offered a plethora of options, each promising a unique blend of comfort and support. The adjustable base added another dimension to our sleep setup, offering customizable configurations for optimal comfort.
The delivery process was prompt and efficient, with the Mattress Firm team handling setup with professionalism and care. Since transitioning to our new mattress and adjustable base, our sleep quality has noticeably improved, leaving us feeling rejuvenated and refreshed...
Read moreMattress Firm in Superior, Colorado was our last stop after visiting 4 other mattress stores in the area. We were losing hope in finding a mattress that would suit our needs.
Victor was there to greet us at the door. He was very helpful in showing us the Beautyrest mattress we were looking for. Also, Victor introduced us to the adjustable bases. This was a game changer for us.
Victor was truly amazing with us. He was patient (I tend to ask a lot of questions), kind, knowledgeable, engaging and courteous. What we appreciated most about Victor was, he did not hard press us to buy the mattress today even though the Labor Day sale was ending. We were going to go home and discuss it, but all of sudden, we decided to buy the mattress and adjustable base today.
Thank you Victor for making this mattress search a pleasant experience. We look forward to enjoying our...
Read moreWe bought a mattress with great advice from the store manager. He was very personable and took care of us in a great way. Weeks later when the mattress was delivered, it took two guys almost 45 minutes to get the mattress from the truck to our bedroom. It was right at the end of a snowstorm and it being a king size mattress was hard for them to do. They got it done however and we had a great night sleep. The next morning we received a call that they had accidentally delivered the wrong mattress to us. We ended up with a much more expensive mattress than we had ordered originally. However, Dietrich the store manager and District manager Allison went above and beyond and let us keep the more expensive mattress because it was not our fault. That is some customer service and we are so grateful to them. This will be our store for any bedroom needs in the...
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