Home2 Suites by Hilton Tampa Downtown Channel District — Hotel in Tampa

My fiancé and I recently stayed here for a little over two weeks. For the most part, we had a great stay even though some things were closed due to the pandemic. The hotel staff was great and very accommodating to us, as well we our 8 month old son. I would definitely recommend this hotel to anyone looking to stay in Tampa or the downtown area. My only problem was with receiving credits for nights that I was overcharged. I am still haggling with them and my bank over these charges as they say it may take up to 30 days to receive these funds back. Normally this wouldn’t be an issue but we have been getting work done on our home and we have to maintain our budget so we don’t lose the headway we have made on fixing our home while we stayed here. Thank you all for the great hospitality! We will see you soon hopefully!

Edit* My wife and I have still not received our 50$ that were held for incidentals and we have given it well over a month since our check out. Not sure why this is and still don’t understand how I paid my balance on the 9th but was charged another night on the 11th after being charged and reimbursed immediately on the check out date of the 10th and was never told about a balance or asked to clear any debt owed upon our departure. I’m not understanding how I was caught up to date with my payment and paid my final balance of 105.34 in cash and received a print out saying my balance was .00 and my check out was on the 10th which was a Wednesday and got charged on a Thursday for another night but didn’t have any notification or explanation upon us departing which I believe is common courtesy and normal policy wherever you go. When you go out to eat, you don’t pay for the first course and get the bill as the second course is arriving and subsequently get charged for the 2nd course without your authorization or signature... I loved our stay there but the issues I have had are deterring me from booking with Hilton on my upcoming vacation and we are honors members. Hopefully this can be rectified, as I once thought...

This hotel gets a lot of things right—but I want to start with the one thing that drives me crazy, and it’s something Hilton’s been doing lately. The TV remote and TV guide setup is just plain frustrating. There are no number buttons on the remote, so if the channel you want starts with a letter far down the alphabet, you have to scroll through every single channel to get to it. Even worse, there’s no way to jump back to the previous channel you were just watching. It's a small thing, but it really takes away from the experience when you just want to relax.

Now, onto the good stuff—because there's plenty of it.

The location is excellent. It’s in a nice part of downtown Tampa that I hadn’t explored before. It's close to the highway, near the port if you're cruising, and it's a fun area to walk around in. The hotel offers breakfast, which is always a welcome perk.

What really impressed me, though, was the size of the room. I stayed in a one-bedroom king suite on the corner, and it was incredibly spacious. From the kitchen and living area to the bedroom and bathroom, every part of the suite felt generous and comfortable. The floor-to-ceiling windows gave me a great view of the city, and the room was both stylish and cozy. The bed and pillows were super comfortable, and the bathroom had a large stand-up shower.

The kitchen had a full-size fridge and dishwasher, and I appreciated the note saying that if you need a cooking pot, they’ll bring one up for you.

The hotel also has a rooftop pool on the 6th floor with really nice views of downtown, along with a surprisingly well-equipped fitness center for a hotel of this size.

Despite the terrible TV setup, I’d absolutely stay here again. It’s a great place to base yourself while...

We checked in last night. We're staying for a couple of nights only (still here). Room seemed to be clean. I really hope the bedding was actually washed. This place is special! Especially for the rate they're charging. I have attached photos for you to see how Home2 Suites made our room bed.

Started with the fitted sheet inside out. Layed the top sheet finished side up. Finished with the mattress pad upside down.

The front desk people are slow as hell. It took forever to check in last night. We were told that our room key would stop working today and that we needed to come to the front desk to change it in the morning. No problem!

My spouse and I went down and made the change. However, later in the day when I went to grab lunch and came back to our room, the key wasn't working. I had to go back again and they gave me two new keys. I'd like to mention that, while I was waiting at the front desk, I asked to Michael if I could get a courtesy water and she responded, "If you need a water, we DO sell them over there!"

In addition to our not so great experience. The elevator in the parking lot is either extremely slow or is not working. I pushed the button and waited for approximately 10 minutes and the elevator never arrived. I didn't mind finding the stairs to go up to level 4th where I had parked, but it would have been nice to see an out of order sign so I wouldn't have waited so long.

The elevator in the hotel is very slow, too. This hotel definitely isn't up to the service standards of other Hilton Hotels I've stayed in.

I don't think I will stay here...