I walked in a few years ago and purchased a nice piece from Hayman, and with that nice experience, I kept them in mind for later purchases.
After ten years of marriage, I owed my wife a nice engagement ring. This token was something I was unable to offer due to my financial situation when we first got engaged. I wanted it to be surprise for our anniversary, so I had to work covertly. :) I talked with Alison by phone and then sent her a picture of something my wife liked by text message. She sent me several options, including those for wedding bands. We worked out a reasonable price (again, all by text message), and with a quick call, I put down a deposit.
Due to the supplier backlog, it took almost a week longer to arrive than Alison mentioned, but she gave me updates along the way. With our anniversary coming within two days, I wrote to her again. Her father and her were able to track down the shipment from the supplier, pick it up from the courier, take it downtown, and set the stone...ALL WHILE THE STORE WAS CLOSED THAT DAY! They went the extra mile, or in this case, miles, because they knew how important the ring was for the occasion. Hayman is the place I will go from now on for all major jewelry purchase.
They know their product and industry, and are able to have a detailed conversation about balancing quality, color, size, cut, price, and other factors, all without making me feel like they were...
Read moreCannot say enough kind words about this business’s craftsmanship. It is by far the most superior jewelry repair place that we have found in the Tampa Bay Area after living here for 23 years, and we have tried several other jewelry places around here through those same years with great disappointment. But not this place! We brought in my son’s very special Italian made 18-kt gold chain in which the lobster clasp had broken. We immediately discussed our concerns & came up with a better, more secure barrel clasp in 14 kt (for added strength) and he got out his catalog to show us the varying diameters so we could match the chain’s thickness perfectly. Which it did! My son was sooooo happy with the final product! And to our surprise, this was ordered, dropped off, AND completed within 5 days!!! And extremely well priced for such a custom repair. We have already recommended this place to our friends! No other place can beat this place on many levels - excellent customer service, superior craftsmanship, in-house repairs, extremely well priced, and speedy turn around. Extremely happy! We will...
Read moreI have 4 Seiko Flight Master watches (2 of them are known as Flight Computers) and 3 of those watches were in need of some adjustments, cleaning and general TLC. I was thinking about sending the watches to Seiko Headquarters in New Jersey but I was not too keen on the fact of sending my watches all the way to New Jersey and run the risk of losing them during shipping. Also, I wanted to deal with someone face to face in Tampa but I did not know who could service those types of watches and who would do at great job at it. After some advice and digging around, I found this tiny shop in Downtown Tampa and I took the watches there and after some time, all of the watches were returned to me running in perfect, like new condition. The prices were fair. The staff at Hayman Jewelry Co. were very attentive to my needs and I just cannot speak more highly of my experiences on how I was treated as a customer and how my watches were returned to me. If I ever need a watch serviced, I will definitely come back to Hayman Jewelry...
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