Verlo Mattress — Hotel in Town of Rib Mountain

Extremely disappointed in my Verlo mattress. After only 4 months it had body indents/grooves that equaled what my prior 15 year old mattress had. I purposely chose Verlo because they offered double sides mattresses that you could flip, which is supposed to prevent that. Within the first 2 weeks I noticed I was already sleeping in a "groove", so we started flipping/turning it every 2 weeks. But they occurred on every side anyway. It's like sleeping in a shallow hole and not being able to move over a few inches because then you are sleeping on the side of a hill. I called Verlo and they agreed that it shouldn't have indents/grooves already. So they came, free of charge, and took the mattress back to fix and returned it the same day. But 4 months later it was just right back the way it was. The coils in this mattress must not be very good. Shouldn't they go down when you are on top of them but spring back up when you move? Obviously they don't. I was in desperate need of a new mattress for so many years. I was so thrilled that I finally had the money to buy a new mattress, but this new mattress isn't even a year old yet and it's nearly as bad as my old one. So...

In 2002 we bought a king size Verlo mattress and it was super comfortable. Then a couple years ago I bought a Verlo and it was So hard and I was in miserable pain. It was sent back to the store a couple of times to be changed. It didn’t help at all. My daughter came for a visit from Colorado. She tried to sleep on it and ended up throwing her back out. Had to buy a different mattress about 9 months ago. Needless to say, it wasn’t a Verlo this time. Weeks before I would try to sleep on it and would end up sleeping in my recliner. So sad because the 1st. Verlo was great. The 2nd...

Personal service and a quality product. Can't wait to enjoy the new mattress. However, things did not turn out quite as expected. The initial response was a little different from reality. They did make good but the cautionary tale of buyer beware does apply. As a follow up to the initial post, there are better places one can go to find good quality beds. Cannot reccomend the bed we bought. Had the salesperson done his job and provided the information needed instead of telling us what we wanted to hear, they might have a satisfied customer instead of one in search of a...