Old Navy — Local services in Town of Rib Mountain

Use to think you guys provided excellent customer service but after tonight and watching how they treated another customer i wont be back. They yelled at this poor lady to the point she was crying. She had given them her money to pay for her stuff which was 61.15. She gave them 65.15 and she was given back 3.85 she said no you need to give me another 15 cents so total back should of been $4. This lady held her ground and the cashier just kept yelling back. Said that she had to enter in the every dollar so 3 twenty dollar bills, one dime and one nickel that she couldn't give her the full amount back because it would off set her drawer. The manager came and defended the cashier yelling stating there was nothing they can do. This lady gave change i saw her do so and to yell at her for the mistake the cashier made in front of everyone and belittling her in front of others to point she is crying and embarrassed is just beyond sickening. Also to say that they had to enter every dollar every piece of change they got i know is not true. I paid cash their last week for my daughter and they enter the amount quickly and hand me my change they didn't sit there typing in one twenty dollar bill, two ones, 3 dimes etc. I hope this lady reaches out to you with her information and you quickly do something about this because this not acceptable by any means. If I could do negative number that is...

I won't lie, this was a disappointing experience. I remember Old Navy being super affordable and was feeling nostalgic so I stepped inside. Only thing that seemed to have kept the same price is the foam flip flops. The prices here were more expensive than a lot of Kohls and JCPenny items. I was kind of shocked. I don't think I'll be returning. I'll give it to the employees though, the store seemed...

Love the comfy yoga pants! Sales associates are not always the nicest.. definitely don’t need their phones behind the checkout counter.. they should be left in the break room. I don’t believe you are getting paid to chat with your friends. I could be wrong, every stores policy is different! Giving 4 stars because I like the clothing but the workers need to be a little more...