Island Inn Beach Resort — Hotel in Treasure Island

Stayed June 19th 2025. We stayed here for the first time in 2019. Don't remember the room number but loved it. Decided to have our wedding block done here for our wedding on Sunset Beach in 2020. We stayed in room 301 in 2020 and really enjoyed it. It had a clean nice stand shower in the bathroom with a cubby hole in the wall. (bathroom is tiny otherwise). It had LED lights around the top of the ceiling of the room that were blue and really neat. Nice little kitchen and dining table with chairs. Nice balcony views! We came back June 19th in room 301 again for our 5 year anniversary! Well this time was a little different than our last 2 visits. Pros: -location is everything! absolutely love the location to the beach and bay and shopping/dining. needs to have a few more dining/ice cream around it but still pretty decent! super close to publix. -views off the balcony are beautiful. can see beach and outside your front door you see the bay. -every room has a full size fridge! -beds clean. -this room had an adjustable bed that actually worked. it was so comfortable! -We got in around 7pm on arrival and the lady at front desk was super friendly. explained everything to us asked if we ever been before and was very helpful and happy to hear we were back! never ran into any rude employees thankfully!

Cons: -Our rooms shower sucked this time. We got in the first night and there was no hot water, not even lukewarm, literally just a tinge of warmth. I was very frustrated. As our night before's hotel shower had zero pressure/warmth I didn't wash my hair. I just wanted a nice hot shower here. While we were showering the water kicked out pressure and started heating up very hot out of nowhere. Which was great but took way too long. Remind you this took about 15 FULL minutes to do every single night. The water should be hot from the start. -The parking sucks. absolutely sucks. no one seems to ever leave this hotel so every single day you come back you're basically forced to park across the street and get no close parking. sucks to have that constantly. needs to have more parking like a garage in this place. -Our rooms floor was so filthy. you could literally feel the sand and dirt on the floor as soon as we walked in. the shower mat was like black from being wet and the nasty dirt on the floor. We always wear shoes in hotels but if you don't, your feet are going to be disgusting!! -The blue LED light did not work at all this time. The dining table in there is all marked up, and dinged. Doesn't look nice anymore.

Other than the cons, we would def come back because we love the quietness this place offers, the older crowd (its def not a party spot thankfully), the calm beach, and it's just so spacious out on the beach. You are also allowed to bring anything you'd like unlike at Destin. So we LOVE that. It will always be our tradition to come back every big milestone to visit!...

VERY POOR! The place is dirty and musty. It's obvious management doesn't care. Changed rooms twice, all no good. The room we booked had a bad odor and was obviously not cared for. The closet door was broken and didn't slide, the room safe was broken, plumbing was sloppy with mismatched fixtures. Hair dryer was broken and the wall mount had what appeared to be blood in it. Black build-up on the sink sprayer looked like mold, in any case had not been cleaned. Because of the odor we asked for another room. The desk clerk, Tyler, was very nice and helpful and and was able to switch us next door for two nights, but we'd have to switch after that. Lost our king bed for two queens. Fine. The new room was generally cleaner, but the next morning we found hundreds of small ant-like bugs crawling on the kitchen counter and breakfast table. They politely sent someone to spray for the bugs. Got rid on most, but not all. We then had to switch to a room on the fourth floor from the second floor, pack and unpack again, not fun. The new room had a musty odor also. The dresser smelled so bad we could not put clothes in it. They had no other rooms available. We really should have left and looked for another hotel, but that's not easy or convenient in the middle of a vacation, so we stayed. The second night I started having sinus issues, maybe a coincidence, but I don't think so. We asked at the desk (at the second room switch) if we could get some type of refund for the inconvenience. The clerk said she would have to ask the manager, but he wasn't in and she didn't know when he would be in. Never heard from him. The lobby was in disarray, with the ceiling opened up and wires hanging all over. The smoke detector was hanging and had not light on, I suspect it had been disconnected. We saw a contractor working only one day, mostly taking breaks outside. Construction materials were left on the ground outside and were getting wet from the outdoor showers. They are bring wet construction materials into the building! The elevator floor mat was filthy and the ceiling panels were missing. The elevator inspection certificate expired in August 2023. One cab made a loud clank as if passed the second floor and once the the lights blinked and the cab didn't move. Stopped using the elevator. Insufficient parking near the building - had to park in a lot across the street each night (actually a nicer lot than near the building). If you want a beach umbrella and two chairs it will cost you $45 per day, plus tip (the tip screen comes up first when paying be card). Can't call this a resort, just a run down, poorly cared for hotel. Sorry for the long winded review (I could go on longer), but this is the worst hotel I've ever stayed at. This place is a health and safety hazard and I will be contacting the health and building...

DO NOT GO HERE unless they have the water heater system replaced, the construction done, and the owner of our condo--"Tyler"--more customer friendly.|First, the building is under massive construction and the water is supplied by an "on demand" system which, during non-peak hours, gives you alternately scaldingly hot, lukewarm, or cold water. This was the experience in my unit. Not conducive to a comfortable vacation. After multiple phone calls and texts to explain this situation over a 2 day period to the condo owner as well as several conversations with maintenance staff, I sensed the owner never accepted the truth I described above. Everything had been "worked out" with the maintenance staff in her view. My view is that an explanation is not equal to offering some kind of reduced fee for the living conditions of the condo.|Second, I was trying to relax in my unit during the day only to have construction noise so loud in the unit next to me I could not listen to an app on my phone. Moreover, there were some other smaller items (the bathroom sink stopper was broken off) that indicated that this owner was not on top of keeping this unit in good rental shape.|Third, (to further give background: the "Inn" is actually owned by several owners who then lease out units on VRBO, etc.) In looking at my unit's water plumbing, the maintenance person let slip that our owner, "Tyler", is an owner who does not always do the best job of updating her units. Hence, we had water connections that were not the best, he said, which added to the water problems. |Fourth, "Tyler" was not sympathetic to our complaints and would not consider any refund. I stayed for 2 out of the 5 days of my scheduled stay. Granted I, was not owed a refund due to the cancellation policy. I was willing to pay for the 2 nights. Still, I believe a good business person who is customer service oriented would have granted some kind of refund--part of the total. This owner absolutely refused and hence did not seem customer-friendly.|Fifth, after surveying the other reviews of this property on TripAdvisor along with the building owner's responses to them, let me just respond in advance that even though the building owner and my condo owner may write that they seek to satisfy customers, etc., I urge great caution in believing them. The condo owner kept leaving me cheery texts that everything was working out when it clearly was not. And, she would not accept my final decision that the unit was unlivable for a vacation rental. This behavior is NOT consistent with a desire to...