We stayed here in the past and really liked it but our most recent experience wasn't so great. I think the price for rooms here is too high in relation to what the guest gets. The hotel is okay but the rooms seem a little outdated and there are not a lot of amenities. There is no pool, although you can get a pass to the local health club nearby, which has very nice facilities but it costs extra for the guest pass. I recommend purchasing the pass that's offered in the area which is an amazing deal but we didn't know about it until we asked. Our room had cobwebs and late at night huge black spider crawled on one of the beds and then we couldn't locate it. My husband and I are not usually bug skittish but this spider was like a mini tarantula. The shower head wasn't attached securely and water sprayed everywhere but we fixed it. Just before checking out, we found someone else's digital camera left behind on the floor by the bed. I have no idea how housekeeping could have missed it. Some positives is that they still had the bicycles available for guests although we didn't see as many as previous years, and the complimentary breakfast was fabulous. The staff seemed friendly...
Read moreThis was my second stay in Waterville Valley. My first stay at Town Square Condos was great, so I expected nothing less here. This place is not great. First, they refused to honor an advertised price on the Waterville Valley website, but we had already purchased plane tickets so we had no choice but to pay the higher price. ||||We had a room with two double beds. One bed was pretty good but the second one was super creaky and uncomfortable. Plus, when I turned down the bed, there was all kinds of hair under the sheets. It was pretty gross. The shower was awful - no water pressure and barely any hot water. Additionally, this property is right next to the event center so one night there was a wedding with super loud music for 3+ hours (until 11pm). There is NO sound barrier from the hallway to the rooms. The cleaning staff was loudly talking at 7am one morning and of course other guests have little regard for others who may still be sleeping. ||||Overall this place was just ok. Not the worst place I've stayed, but there are definitely much better places to stay within...
Read moreStayed here for 3 nights with a tour group. This property is an old Best Western Hotel and it doesn’t appear to have had many improvements since the new name change. It is a convenient location if you are there to ski. If not, it is very inconveniently located 10 miles off I-93. The rooms are nothing more than a standard motel room. The bathroom is extremely small with an old style shower curtain versus new glass doors. The towels are very low quality as are the bathroom amenities. The soap bar is literally like a Catholic host. The rug had worn areas and the walls need a good new paint job. There are no refrigerators in the rooms; merely a community fridge on the 3rd floor. The only ice machine is on the 1st floor. The positive is that I did find the bedding to be very comfortable. Unfortunately, I need more than a good bed to want me to ever return. I travel to Vermont/New Hampshire 6-8 times per year and there are so many other great options. Do...
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