La Tasse Café — Restaurant in Waterville Valley

Bad Business/Customer Service

As an avid supporter of local & small businesses, I was left dissapointed with La Tasse Cafe yet again. Last summer, I went in to order 4 smoothies, only to be told that they close in 1 hour, and that the blenders were already cleaned and put away. This past week, I attempted a 2nd visit for coffee. After I paid, I found out that the self serve coffee was empty. When asked if it was going to be refilled, the employee responded with "we close in 30 minutes, so it's not worth making more." In utter shock with his response, I asked for my money back. I will not be returning for a 3rd time. Suggested time for service is at least 2 hours prior to closing time. Why even have a closing time if you don't...

We went here just to grab a sandwich and coffee. We waited in our socially distanced line with my mask on and the obnoxious boy at the counter told me the mask had to be up to the bridge of my nose, as long as I am covering my nose and mouth , which I was, the mask did not need to be pulled up under my glasses. I got to the front of the line and ordered two sandwiches, he was again OBNOXIOUS!! he “ informed” me they only do wraps. As I told him that’s ok and turned to leave, there is a girl yelling to me “ we have biscuits and English muffins for sandwiches “ I will not return here EVER. I would not recommend this place not for the food but for the rudeness...

Workers are very nice but the drinks are terrible and expensive. The iced americano and iced matcha latte my sister and I got were about $15 total, which wouldn’t be an issue if the drinks were good enough to warrant the price (they weren’t). The americano tasted like gas station coffee even after mixing in cream and sugar. The matcha was bitter and watery. The staff are very nice and if the drinks were better I could see this being a true successor to the coffee shop that used to be in Town Square about 15 years ago. If you need your caffeine fix then just go to Jugtown since the drinks are cheaper and the store cat might say hi while you’re making...