Snowy Owl Pub — Restaurant in Waterville Valley

Surly staff offer an unappetizing dining experience. We were with a group of 16 people trying to have dinner after a hockey game. When we walked in, 14 people were already seated, and the very rude server told us that we were not welcome to join the rest of our group. The people who walked in less than 1 minute before us were seated, but she was refusing us a place. And she was extremely rude in doing so. Only when the group threatened to have everyone leave did the manager relent and let us sit. Not once did he offer an apology for her behavior. Instead, he made excuses, stating that other groups earlier had given her a hard time. But that's not something for which we were responsible and certainly not an excuse for outright rude behavior.

I am terribly disappointed in the restaurant, and we will be sharing our experience with all our fellow hockey parents via facebook and via word of mouth. Our recommendation will be that anyone who stays at the Snowy Owl Inn eat elsewhere to avoid the unpleasant staff at the restaurant.

And after all that drama, the food was pedestrian at best. My son got chicken fingers, and I can honestly say you're far better off at KFC. Better quality,...

Staff is always very pleasant. It’s a laid back atmosphere with a cozy feel. I read previous review and I was there during one of these hockey tournaments. The hockey parents allow their children to run wild while they party with the adults and pay no attention to their children. I felt bad for the staff while I was there because it became their job to try to keep these hockey kids under control. I can understand why they may have had enough at that point. We have had pleasant experiences the few times we...

It's a nice place. Nothing amazing, but perfectly fine. A nice selection of food even though the menu isn't huge. We ordered salmon...but also soft pretzel bites. Everything tasted good. The atmosphere was a little drab but we were there right as it opened. My kids have been asking to go back, so that's a seal of...