Oasis by Seaport — Hotel in Wildwood

A beach resort such as Oasis can have all the advertised amenities and location in the world means absolutely nothing when their office staff, namely Shirley, has all the professional standards of a wild badger, and whose ability to listen empathically to a paying guest is as cuddly as a cactus. While staying is a Glenwood Ave rental I received a parking ticket. My car was parked legally according to the Oasis policy and did not block any driveways.||Nonetheless, the rental office called the police to ticket my car without any justification. When attempting to resolve the issue with Shirley, over the phone, she blasted my wife with insults and lies. She said she told one of our friends about the car - conversation NEVER took place. She said that we can park in front of the driveway - that is against their own policy). The final insult was when she totally lied that someone called the Police, when, in fact, she initiated the call to ticket a vehicle that is was owned by a paying guest (verified that the rental office called by the Parking Police Office who wrote the ticket). The ticketing Officer agreed (the next day) that the car was parking legally and the management office said we were not a paying guest. This last part is a direct lie about our status since we were indeed paying guests.||I think Shirley needs to find a new job that does not involve contact with people or that involves the use of a telephone.||If this is how Oasis treats a paying guest, what chance do you have with this unprofessional business for any other transaction.||Stay in North Wildwood if...

Recommend the Seaport Oasis - we stayed in the 4 BR premier townhouse. was kid friendly, having a pool near the beach is a huge plus. was easy to check in / out. place was relatively clean and in good order. shirley (in the management office) was really helpful.

couple of small things would make the place even better:

1. having a 'grab bar' in the bathroom tubs is essential - particularly for those traveling with elders/senior citizens.

2. two (2) hot tubs is really helpful. however, getting in/out for anyone over the age of 60+ is somewhat challenging. No steps. it's just step over the ledge, and then a deep drop. so at least one with a handle/steps would be great.

3. the driveways are just about 1 foot too short to park a car without risk of a ticket for blocking the sidewalk.

4. the grills - needed a lot of luck to get them to light.

May seem like complaints, but sharing in hopes that management addresses those to make the stay even better for the next group. would return in the future, but likely not with multi-generation...

We recently stayed at this townhouse for a holiday weekend from Wednesday to Monday and had a mixed experience. The place was nice, featuring a lovely pool and a kiddie play area that our kids absolutely loved!

However, there were several downsides that impacted our stay. We were surprised to find out that linens were not provided unless we gave a 7-day notice, which we didn’t have when booking last minute. Additionally, there was a lack of basic supplies like toilet paper, paper towels, and trash bags, which made things a bit challenging.

One of the most frustrating issues was with the circuit breaker. It kept tripping every time we tried to use the microwave or the stove/oven, making it nearly impossible to cook for our young kids. We called for maintenance, but after waiting around for half the day, no one came to fix the problem.

Overall, while the townhouse had great potential and was enjoyable for the kids, the lack of amenities and maintenance issues were significant drawbacks. I hope the management addresses these concerns for...