This Hotel is by far the worst I have encountered. It was ill maintained, dirty and unclean in the most basic parts. Making things worse the local tour organisation blamed me for accepting it in the tour itinerary. My wife and I spent less than 10 minutes in this hotel, it presented awful, the tour representative was unprofessional and his so called boss was rude. This was a TripaDeal tour locally operated by Asia Vacations Group? |Being introduced to our room, we were just blown away and angry by the abysmal accommodation offered. The bed was roughly made and dirty with human soiling and very poor presentation in all areas of the room. The ensuite was even worse, eg tiling on the floor and walls being broken and falling apart. The worst was the toilet seat which displayed recent dirty yellow urine droplets on the seat. This was the last straw and we refused to accept this accommodation. A change of room was offered but we did not accept due to the extremely poor hotel and...
Read moreThis is not a 3 star hotel. Location is very busy, with massive street noise. Scooters on the footpaths at all hours. Hotel breakfast was below standard. Options were very limited. Better to eat out. Hotel is not clean, floors are not mopped, mould on the ceilings. Sheets were not changed during stay; Towels are so thin you can see through them. Bathrooms are not cleaned properly, showers do not drain, shower screen is filthy. Lamps are not plugged in, and some PowerPoints do not work. If I had not been travelling with a group, I would have left this hotel and booked elsewhere. The hotel is run down and has not been maintained. The photos on the website are nit current and do not reflect the...
Read moreThe pandemic has not been kind to the hotels in the old quarter area as many of them seem to still be lacking in patrons. Based on the price point of the hotel ($30 SGD/night, or $15 per pax), the rooms are decent for what you pay. Clean beds and pillows, working aircon, decent toilet and shower with hot water. The staff are friendly as well. There was no breakfast at all (presumably due to the lack of staff) even though the booking was inclusive of breakfast. We mainly stayed here for single nights in-between our trips to Sapa and Ha Long Bay. Affordable if you’re planning to use this as a short stay. Would advise against staying here for the whole trip unless...
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