Social 242 Lounge & Grill — Local services in Kelowna

Upon initial entry, me and my gal friend wanted to sit at the bar. We were told that it is full so we were placed in a far corner. We were alright with that, as long as we would still get service. We waited 23 minutes and no one came. Several servers came and went to the other two tables near us, but no one came to serve us specifically. After 30 minutes, I got up and went to get a server myself. Upon addressing my concerns to the doorman, which I think is the highest ranking staff at the time, I was completely disrespected. He had the audacity to blame me for getting no service, saying that the waitress had "better things to do" than to come serve us. He said that it was my fault because I was walking around so much so she didn't know what we wanted and had other more important things to do. The only reason I was walking around in the first place was because we got no service. We asked about different seating and he said it was not possible. He told us that next time we should call to make a reservation, especially for the bar. We came again the next week to try to give the place another chance. We had called in advance to try to make a reservation. We came early, and the same doorman was there as the last time. We told him that we called in advance, and that we would like to sit at the bar. He told us that they do not take reservations at this time during Covid (contradicting what he told us the last time), and that the bar is full. He said first come first serve. There were 4 places at the bar that were empty, as well as a table right in front of the bar. He offered us the same place at the back as the last time. When we told him that we do not want to sit there because we got no service, he walked away mid conversation to talk to another group. Completely disrespectful. I tried to get his attention to tell him that that was rude, and he ignored me. He continued talking to the new group, and then he brought them to the table near the bar that we were eyeing, even though we came first. When he came back I was angry and said that we were first so we should have been brought to sit there. He told me that they had a reservation, when he just told me a moment ago that they DO NOT TAKE RESERVATIONS. When we told him that, he brushed it off and said that they personally texted him, and that he only reserves tables for personal texts in advance. Completely rude, arrogant and ignorant. He should be fired. He shows no respect towards women, or anyone else for that matter it seems. That is not the way to...

My experience was fabulous to start out with but when the bill came it went down hill from there. Me and my 3 friends had an $80 groupon deal for Social 242, we were super excited to try this place out, as we sat down we told the server we have a groupon and asked if this included alcohol or just food? The server replyed to yes it includes everything, she then went on to explain all the sunday specials! We were super excited because the appies were 2 for 1...We were there for about 3 hours, good service and great food. The bill came and everything was at the original price including the appies that were suppose to be 2 for 1. We asked the server if it was a mistake and she responded with your groupon does not include any specials! Which was a shock to us since she told us it did, instead of her handling the situation with politeness she went straight into defense and was very rude to our table. The manager then came over which was also very rude and continued to not only say we lied that we had not told the server we had a groupon and they could not do any for us. As a person that has worked in the food industry I have never been in a kind of situation like that, what happened to the customer is always right? We were not asking for a lot, just what was told to us at the start of our meal. Overall we our greatly disappointed in the management because we never received an apology and he continued to fight with us in a none professional manner. I will never go back or recommend it to anyone else. It really is a shame since the food...

First impressions were sour, but server was nice and attentive. They brought us water, though it was clear they had not been hand washed as the glasses felt dirty in the hand. Our server made some off comment about us being a group is students and asked us to pass our menus around like 7th graders, not a mood killer but telling of what to come.

Prices are equal to cactus club, with notable upcharges for basics like char on a steak. Our food took a while to arrive but it was clear it should have been in the back longer.

My dish was “Okanagan chicken” with goats cheese, roasted potatoes and house veg. The chicken was fine, not bad not great, but the sauce and potatoes stood out. The potatoes were hardly roasted as much as boiled over time, mealy and undercooked inside though a fair number of them. The sauce was the real killer, the cheese tasted like mayonnaise by my pallete but I was informed by the table that it was just “off”.

My partner ordered the Mac and cheese, though it turned out to be mostly breadcrumbs, fine to eat but not worth $20.

The bathrooms could use some more attention, though that may just be unfortunate timing on my part.

If you get the right food and you don’t care about the price then it’s fine, but it shouldn’t be your...