Terrible customer service experience. Refused to answer my questions in regards to the flavors and was very annoyed and seemed angry towards me. I should of walked away and bought anything at that point but still did for my little one. I would avoid this place at all costs.
When I asked when the ketchup popcorn was made I was told it was made an hour ago but when I tried it it was Stale (no longer new or fresh, usually as a result of being kept for too long)
They don't want your business here and don't care for it that's...
Read moreUPDATE:
They let you choose multiple flavors now, but unfortunately the last bag we bought was more than half stale. That’s on me, shouldn’t have trusted it again.
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This was the worst Kernels service I’ve experienced.
If they tell you that you can't choose multiple flavours unless you get a larger size, you’re better off going somewhere else.
The Burlington location is much better, no ridiculous limits on flavour...
Read moreI bought on line because I don’t want to get inside the mall. I don’t mind paying a little more (online there is no offer buy 2 get one free). But they don’t do curb pick up and make you go to the store and do the line!!! So it does not make any sense buying on line! Do not buy online!!, it is not worth, and since you have to go inside I would rather buy at Cineplex that the pop corn is better. I won’t...
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