Peoples Jewellers — Local services in Oakville

“I had a very disappointing experience at this jewelry store. As soon as I walked in with my small dog, the Arabic speaking sales associate with very loud voice glanced at me, and it felt like I was being judged instantly based on my appearance and the fact that I had a dog with me. Instead of a friendly greeting or offer of assistance, she avoided eye contact and ignored me the entire time. I walked around, trying to get her attention, but she was clearly more interested in chatting with other customers and seemed to be going out of her way to avoid helping me.

I felt uncomfortable, unwelcome, and ultimately, disrespected. A jewelry store should be a place where everyone feels valued, regardless of how they look or who they’re with. I understand that some people may not appreciate pets, but a polite acknowledgment or explanation would have been far better than the cold shoulder. I left feeling frustrated and hurt by the lack of basic customer service. I won’t be coming back, and I wouldn’t recommend this store to anyone who values respect and professionalism. There are many other jewelry stores that treat every customer with dignity, and I’ll take my...

I recently had the pleasure meeting with the Manager while searching for the perfect ring, and I can't express how grateful I am for her help. From the moment I walked into the store, Nuha made me feel welcomed and understood my vision for the ring I had been dreaming of.

She took the time to listen to my preferences and provided valuable suggestions that truly reflected my style. Nuha's knowledge about different diamonds, settings, and designs was impressive, and she patiently guided me through the entire selection process. Her keen eye for detail and genuine passion for helping customers shine through in every interaction.

Thanks to Nuha's expertise and dedication, I found the ring that perfectly matches my taste and feels special to me. I highly recommend her to anyone in search of fine jewelry. Her exceptional service and commitment to helping me find exactly what I wanted made this experience...

The service and attention to detail at this Peoples shop is outstanding. I ordered 2 pair of earrings online and opted to pick up vs home delivery. After a week, I contacted the store and they had no record of the purchase. I was referred to customer service, and was told that my online order had not been processed successfully. So I tried to order two pair again via customer service and was told I wouldn’t receive the discount which was in play when I ordered online initially. The Customer Service employee and then the manager I spoke to could not have been less helpful. I then went directly to the Peoples store, spoke to the manager Nuha, and she put through my order with the discount. Nuha and her lovely colleague could not have been more helpful. This in-store team understands customer service, while the online customer service...