Only 3 stars because of the unhelpful staff 's attitude. Today (6-Apr-2024), 9:31PM. The pier no.4 staffs (I saw a lady and a man) were not helpful. We were flying from our country with 4 big luggages since the morning, and running to pier no. 4 like hell after we arrived at HK Station, in order to catch 9:30 ferry to Lamma, because next schedule is only 10:30 PM.
We saw the gate is just close because it was 9:31 PM (just a minute over) but it could be helped. We also experienced that that ferry schedule usually waits for the belated passengers (sometimes even 5 minutes over). Thus, I tried to get help from the pier staffs to open the gate for us. They saw that I was trying to call. But, unbelievably, the staffs refuse to avoid to help.
They saw we were very tired of running with heavy luggages. But it is too ugly to ignore to help out to the ones who need help.
We were very disappointed with that kind of incident. I believe the staffs who are working at public related workplaces must be kind and helpful if the scenes are within their...
Read moreEmployee at the gate was unnecessarily mean and sarcastic as we rushed to try to board to the ferry to Aberdeen PIER, which is confusedly named the same as a place called Aberdeen on Hong Kong Island. And, I did not know the exact name of the pier in Cantonese, my bad. Maybe that offended him, idk. We were not arrogant or entitled acting at all. Just a bit panicked. I guess the guy was tired of tourists not knowing their way around. Jeez. We will take a later ferry, and I am sure we will like the ride, but we are not expecting any kindness or sympathy from...
Read moreThe staff for the pier have probably one of the worst attitudes by far in Hong Kong. Mui Wo and Cheung Chau beat this location out of the water. Kids tickets is CASH only and if you don’t have cash expect to pay with an adult octopus and don’t think you will be told nicely. Rude and...
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