I have to say that in the beginning I wasn’t happy that I waited with my kid for sometime outside the store while the weather was super sunny and very hot ☀️🥵 outside and the store was not even busy that time.
Anyways; after we enterted the store; we had the honer to be served with Mrs. Perrine Breil.
Mrs. Perrine Breil she welcomed us very nicely and she was very kind and respectful to my child too.
she brought him some chocalate and a nice coloring book to make him busy and calm while I was checking the collections.
She is absolutely the right person in the right place and she is definitely a big gain to the brand and she is the kind of an employee that customer like to deal with and build a good relation ship with.
Many thanks to Mrs. Perrine Breil for her great service and...
Read moreI like the brand a lot but the person who opens the entrance door was super rude to us. We waited outside the door for a minute or so before getting in to make sure it was the right place and the two men inside clearly saw us waiting. I didn't know that they were supposed to open the door from inside for us to get in, so I tried to open the door from outside and he got angry as if I was a vandal. We got really scared so we left the place after going through the...
Read moreUn service exceptionnel, une expérience inoubliable.
Après une expérience déplorable chez un concurrent voisin, nous avons décidé de nous rendre chez Van Cleef & Arpels. Quelle différence ! Dès notre arrivée, nous avons été accueillis avec chaleur, professionnalisme et une attention aux détails digne d’une véritable maison de luxe.
Tout a été parfait du début à la fin : un accueil personnalisé, des conseils précieux, et un service irréprochable qui a transformé notre visite en un véritable moment d’exception. Mention spéciale pour l’élégance du personnel, qui a su faire preuve de délicatesse et d’écoute tout au long de notre rendez-vous.
Nous avons eu le plaisir de découvrir une collection de bagues somptueuses, parfaitement mises en valeur, et avons trouvé la pièce parfaite, dans un cadre enchanteur où tout semble pensé pour célébrer l’amour et le raffinement. Champagne et chocolat en prime.
Van Cleef & Arpels a su transformer ce moment spécial en un souvenir unique et précieux. Un grand merci à Jane pour cette expérience client...
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