Carthusia — Local services in Capri

Legend has it that in 1380 the father prior of the Carthusian Monastery of St. Giacomo was taken unaware by the news of the arrival in Capri of Queen Giovanna d’Angiò and so made a flower arrangement with the most beautiful flowers of the island. The water was not changed for three days and, when the flowers were thrown away, the prior noticed that the water had acquired a fragrance unknown to him. He went to the father alchemist who traced the origin of this scent back to the “Garofilum silvestre caprese”. That water became the first perfume of Capri.

History, on the other hand, relates that in 1948 the prior of the Monastery discovered the old formulas of the perfumes and, with by permission from the Pope, revealed them to a chemist from Turin, who created the smallest laboratory in the world and called it “Carthusia”, i.e. Certosa.

The tradition is now being continued and the limited production means being able to use the same methods as the Carthusian monks. All the preparations are made from genuine products of high quality and even the end product is handwrapped. The essence derived from rosemary picked on Monte Solaro is used in men’s products, while the essence of the Capri wild carnation is used in...

Fantastic perfumes and colognes, beautiful shop and location. The low rating is due to the fact that we were misinformed when the clerk "upsold" to purchase 150 euros worth of product in order to receive a "tax refund" through Global Blue. We did everything we were informed to do even went above and beyond and had our hotel concierge call Carthusia to confirm that we understood HOW to collect the refund at the airport. Not once were we informed, by Carthusia or Global Blue(on the tax form we received)that we must literally show customs the products we purchased prior to collecting a refund at "Alibus" before departing Naples airport. No refund, horrible experience and really unfortunate as it makes me believe that we were deliberately misinformed by...

Very unpleasant customer service ! I just bought a perfume from here but they packed a wrong perfume for me. I realised it when i already left Capri. I tried to change it or get refund on another Carthusia market but they didn't had it and told me to go back to the store i boght it to get my refund. 1 day later and 10€ on transport , i was hit with " no refund possible" . Where are the custormers rights, i got the receipt and intact sealing but they refused. "We are not in US" they told me. No , we are in Europe, where there is a 14 day return/refund right for custormers, that they don't give a s on, and still this was their fault they packed a wrong perfume for me. Very disappointed, i felt that I was arguing like in a 3rd world...