Uniqlo Namba store — Local services in Osaka

A friend of mine bought a shirt for me from here as a birthday present. Unfortunately, it was a size too small. I brought it back to the exact location. I asked a clerk if they'd let me exchange the shirt for a larger size. The clerk refused to do the exchange because their policy requires a receipt. People who give birthday presents don't hand receipts over to the person they're giving a gift to, so obviously I didn't have a receipt. The shirt was still wrapped in the box they sold it in and unopened. There's no reason the clerk couldn't exchange the shirt except to be stubborn and rude. I didn't want something for free and actually liked the shirt. Also, my plan was to buy even more clothes there because I wanted heatteac. But the rude clerk and their unreasonable policy frustrated...

A guy staff mistook me for stealing a shirt I bought from GU and apparently informed the cashier and the security guard to check my bag when I was queuing for payment, they stared and me whispered and passed the message from one to another. Checked my bag and realised that all items were from GU but DID NOT apologise to me. Worst experience thorough...

Size of Uniqulo Japan is slightly smaller than other asian. I try L size in Thai and it abit loose. So I try L in Japan shop, fit perfectly. So, if you buy here, buy bigger size...