BicCamera Shinjuku Station East Store — Local services in Tokyo

I asked for help to choose a microwave oven and whether there’s anyone who can speak English. Instead, the lady who spoke to me continued rambling off in Japanese and said sorry few times and walked away.

I spent very long looking at the microwaves myself and tried to look for reviews online (since the in house service is clearly utterly useless to me). While doing that, a few Japanese customers magically and automatically get great service and advice from 2 of the employees there. Wow. But I just continued getting ignored (as if I’m invisible) cuz they know I can’t speak Japanese.

In the end I didn’t buy anything. Something needs to be done so that foreigners don’t get alienated this way and are able to make informed decisions when buying important...

There was a very young female employee at the very top floor where they sell electric shavers and what not. The place is very very small and super crowded with items and I was treated very disrespectfully by this young female worker. She was looking at me with expression of despise and did not offer to help or anything. It was one of the times where I got upset. Japan is amazing but we found few very young people to be very disrespectful who disregarded things like at Starbucks near asakusa they cut in front of us into the line which is so unlike what we experienced in Japan the most respectful place I have ever been too but kids there or younger people rather can be...

The selection of items is pretty good, but there are a few confusing parts about the navigation: there are two locations to BicCamera Shinjuku East, the "mobile phone standalone store" and the "main store" part. It's likely that you'll find the phone part first, and when you leave, just turn right around the corner and look for the Uniqlo.

The "main store" shares floors with Uniqlo on floors 1-3, so you're in the right place even though it seems wrong. If you can't find Bic, just ask; otherwise go to the 4th floor (or B1) via the Uniqlo escalators and navigate...