Higashi-Shinjuku Kokorono Clinic — Local services in Tokyo

Seeing other negative comments, I would like to explain my story. I got in this place from a TELL “counselor” as I felt very bad. She told me that seeing DR. M. was very important to get also the medical certificate for work. Of course, this wasn’t the main reason… I have been in this place for a full year and I stopped when I realized that DR.M. was prescribing me only medicines. Every time I was going to my appointment he was asking me what I wanted to do… lol… when I told him I wanted to stop the medicines for the horrible side effects, he told me that was too soon. I trusted him because I felt very sad. The end of this story? I reached out a psychiatrist in my country and it seems those medicines were very bad for my health.. it took 4 months to fully recover from the trauma and from the side effect… DON’T GO TO THIS PLACE Ah! I forgot add… when I asked him about the certificate he told me that they don’t provide...

Worst, stressful call. I sense a lack of competency. Tried to inquire for a second opinion today (recommended by TELL because they have an English-speaking doctor), they called me and sent a voice mail to call back. When I called back, they were explaining everything in difficult Japanese until I told them I couldn't understand. They made me wait to get another staff to talk to me and I overheard them dictating each other on what to say. Probably the most unprofessional clinic that I've experienced and I haven't gone in the clinic yet. But based on the negative reviews, it's a good thing...

I am giving 4 stars because this is by far the only clinic that I've managed to get my meds and some form of basic consultation about my mental health at a decent price without pulling my hair out of frustration. I'd like to stress that Japan as a whole, does not seem to fully grasp mental healthcare systems the same way the West does. So it is not necessarily just ONE clinic that's the problem you...