イーホテル東新宿 — Hotel in Tokyo

Chose to stay at this hotel due to the strategic location of the metro station, which offers routes travelling east-west and north-south.

Yes, the room and toilet is very small but that is not a problem as we are only using the room for sleeping and most of the day will be outdoor. There is no luggage rack to put your luggage. Basically you will need to leave it standing at the aisle once you enter your room. Basic room amenities are provided but the hotel does not provide instant coffee, only Japanese green tea. So, if you're a coffee lover, make sure to pack some instant coffee powder or you may grab some at the convenient store or coffee shop all below of the hotel building.

Hotel reception is located on the second floor, but there is a lift for guest with luggage from the street level.

Higashi Shinjuku Station exit A1 is just next to the hotel entrance, but if you are carrying luggage, do use exit A2 across the street as there is a lift from the station gate level to street level.

Plenty of food options available, be it for breakfast, lunch or dinner. There is a McDonald's right across the hotel, and next to it is a shop selling Japanese style lunchbox takeaway for a very good price. Other than that, there are plenty of choices for some convenient store food all within walking distance.

Hotel reception staff were polite and welcoming. We were allowed to store our luggage as we arrived at the hotel around lunch time and check-in starts at 3pm. Self service coin operated laundry is available for JPY400 per wash (detergent not required) and JPY100/30mins for dryer. Make sure you have enough of JPY100 coins to start the machine.

Cleanliness could be improved as I will appreciate the housekeeping staff could vacuum clean the room floor on a daily basis. Other than that, everything was fine.

I would definitely choose to stay at this hotel again for the next trip to Tokyo in future due to the location and convenience...

Location is probably the only strong suit.

BEWARE, the rooms are advertised as having air conditioning accdg to agoda, BUT IT DOESNT. It only has heater function when we stayed there last nov 25-27. We did tell the staff and they did confirm there is no air conditioning and if it's warm we should "just open the windows". Which is okay fine understandable bec it is fall season and the air outside is less than 15 degrees. However, it was way too noisy when the windows were open and we could hear every car passing by the streets.

We had to choose between temperature or noise basically, and we are kind of warm bodies when we sleep so we really prefer a colder temperature while sleeping otherwuse we will sweat and the zleep is incredibly uncomfortable.

So yeah, if youre the same, dont choose this hotel ever. Better book the other hotels nearby probably.

Also, the room was small. If you do have a lot of luggage, youre gonna have a problem here. We could only open one luggage at a time and opening one already makes the room too small to move.

The bathroom was also underwhelming. Our toilet seat was misaligned from the toilet itself, lol. There was a small bath tub but the sink was too small that the toiletries are actually placed on top of the toilet.

If youre claustrophobic, that bathroom is def not for you.

There was available coin laundry, vendo machines. There was wifi (a bit slow but workable). TV was small, we just watched on our laptops instead lol.

The check in was smooth enough and the staff, in the limited time we encountered them, were...

The rooms were a bit small and so was the bathroom. The bed was placed in between the door to the bathroom and fridge. The front door was kinda hard to push open all the way but we got used to it. I had a family of 4 so we had to get 2 rooms. The TV channels were all in Japanese and couldn’t select any other languages. Daily items we use everyday were either dirty or broken. The shower curtain in room 503 was stained but I don’t know about others. The view was pretty good. We were facing Coco Curry House. In most 5 mins, we hear like 2-3 ambulances rushing through the streets. The toilet flushing knob thing (sorry I forgot what it’s called) was loose. The floor on the edge near the walls were dusty and dirty. The nightstand (the wood one) paint was getting chipped off. Despite the small room, it only had one trash. So if you are in one room on one side,(with trash ofc) you have to cross to the other side of the room. You can’t fit much luggages so be aware. Under the bed was absolutely disgusting. Trash, trash, trash… worst part is that you can move the bed. Like it’s not even attached to the bed frame.

Other than those, the room was ok. It was better than I expected. The staff were friendly and polite. They gave you 2 water bottles per day and new towels. If you put up the “Do not disturb” sign they won’t clean your room and will give a pink slip. You can go down to the lobby and ask for it. But the thing I don’t understand is why does the check-in area/lobby have to be in the...