Janpara D-Style — Local services in Tokyo

Customer Service Excellence at Janpara Akihabara During my recent visit to Janpara in Akihabara, I had the pleasure of interacting with Jovan, a customer service representative who truly understands the art of customer care. From the moment I stepped into the store, Jovan greeted me with a warm and welcoming smile that instantly made me feel at ease. As I browsed through the selection of electronics, Jovan was attentive without being intrusive, striking the perfect balance between providing assistance and allowing me the space to explore. When I had questions about a particular used iMac Jovan’s expertise shone through. He provided detailed information about the iMac condition, battery life, and features, which was incredibly helpful. What impressed me most was Jovan’s honesty. He openly discussed the pros and cons of different models, ensuring that I made an informed decision rather than just making a sale. This level of transparency is rare and highly appreciated. Moreover, when I showed interest in a iMac , Jovan went above and beyond to ensure that it met all my expectations. He patiently addressed all my concerns and even shared some tips on how to get the best out of...

Very rude staf! White man staff and chinese women staff were calling people “kanemochi janai” or poor people. Please fire them! They think I can’t understand japanese. Service people so bad! Hey! People are buying! Not just looking. Please respect people. Non japanese staff always rude! Unlike japanese staff. Japanese staff serve us with respect...

Another heaven for second hand electronics in Akihabara! The variety of their items is less than Sofmap. But they have better prices. The camera variety is rater limited. They had English-speaking staff, quite helpful. They offer one month guaranty for the goods tey sell (except for battery). For those with tourist visa it is possible to...