LAWSON Tsukiji 4 Chome Store — Local services in Tokyo

There was a heavyset woman who is not Japanese there who scolded my wife in English because she opened a drink and had a sip on the way to the checkout which was fair enough. However, after this, she proceeded to talk in Japanese to her coworker in a loud voice, and this was very rude to be talking about someone right in front of them in a different language. I confronted her in Japanese and another coworker tried to step in and talk over me. I found this experience at Lawson very unwelcoming. Hey Lawson corporation, you should hire people with better manners! If you don’t like dealing with foreigners then don’t have a...

Extremely rude and impolite young lady working there. I spent one week at an hotel nearby, and went several times to this Lawson. That young lady always refused to give wet towels or chopsticks. Never smile, never say « hello ».

Maybe the worst Lawson experience in Japan...

역대 최악의 로손이었습니다. 주먹밥 350엔 구매 시 프리 드링크가 있었는데, 이거 먼저 얘기 안꺼내면 안줍니다...심지어 계산할때 확 낚아채질 않나...숟가락달랬더니 젓가락이면 됐지 왜 숟가락이 필요하냐고 구박까지... 이곳은 피하시고 어지간하면 그냥 세븐일레븐이나 패마가세요.

It was by far the worst Lawson I’ve ever been to. There was a free drink promotion with the purchase of a 350-yen rice ball, but they didn’t mention it unless I brought it up first… and even then, the staff practically snatched the items during checkout. When I asked for a spoon, I was scolded and told, “Why do you need a spoon when you already have chopsticks?” Avoid this place if you can—just go to 7-Eleven or...