Nippori Station — Local services in Tokyo

Took the Keisei Skyliner train to Narita airport. This is the stupidest train design I’ve ever seen. They announced to passengers to move to their assigned seats with their luggages. The seat is normal seat size, how can it accommodate a human size and one luggage ?! After I put my luggage at my seat, I couldn’t even sit down !! There are only two sides on the trains to place the luggages. This is an express train to airport, surely the management knows the passengers will have a lot of luggages and there are only these two small places to put one car full of passengers’ luggages??! How stupid is this design???!! While boarding the train, the announcement kept rushing the passengers to board the train quickly ! Quickly ! as the train was going to move off. How could the passengers at the back of the queue board when the passengers in front were still storing their luggages? The management should have planned ample time for passengers to board the train, knowing there will definitely be many luggages as this is an express train to Narita Airport Terminals 1, 2 and 3!! Plus there are selfish passengers who put cabin size luggage on the luggage rack when they could have placed it on the rack above the seats, so as to let those with real normal luggage size to put their luggage, but they couldn’t because of those selfish passengers. Though there are handles to hold the luggages, passengers put their luggages outside the handles as the number of luggages was more than the space provided, ended up those luggages were rolling everywhere while the train was moving at great speed, thus the luggages became obstacles to passengers. The train staff patrolling had to roll the luggages back into place every time they walked past. The Keisei management really needs to do some serious thinking and improve their train and passenger management system. This is really a...

Nippori station :

One of the worst station on JR East with bad attidude staff on the Green service desk.

I believe many non-Japanese travelers are using this station and staff who work there seems like a tired of dealing with people from other country.

Using a too casual style of Japanese language to most of non Japanese customers who asking for help or when they dealing with a request to Nippori station staff.

Nippori station green desk staff's service mind is '' out of service''.

'' Midori(green) desk'' is one of worse place to go and looking for a help if you are non Japanese.

When I look at staff and listen how they treating a people from other country they treat without a manners and speaking style is became so rude.

When non Japanese customer wait in the line no matter how long it takes desk staff not going to open second desk.

when Japanese customer show up asking for any help or asking why it takes too long time they instantly open another service desk for providing a fast service and style of language they speaks became as kind as normal...

I was at Nippori Station heading toward the Skyliner ticket machine. While taking the elevator, a person with a disability in a wheelchair entered with me, accompanied by a caregiver. Unfortunately, the person in the wheelchair accidentally hit their head against the wall. The caregiver asked me to call for staff assistance. I immediately approached a Keisei staff member who was standing near the ticket machine and tried to explain the situation in English. However, he didn’t try to understand me, and instead, he mocked me in front of others. I found this behavior extremely disrespectful and inappropriate. A station staff member is supposed to help and treat people with respect, but this staff member did the opposite. Even after I managed to explain the situation more clearly, the staff member simply looked over briefly and said, “It’s not my concern,” and walked away. I was very shocked and saddened by how he ignored a person in need. I sincerely request that Keisei investigates this matter seriously and takes steps to prevent such behavior...