Sugi Pharmacy Kanda Station East Exit Store — Local services in Tokyo

English is below [日本語] 2025年5月初めの夜、金髪のセミロングヘアをした店員が、私の免税手続きをするためのパスポートをカウンターの奥に持って行き、カウンター裏でしゃがんで地面に座りながら私のパスポートを持っていました。 私がその行動を確認しようと頭をのぞかせたところ、彼がスマートフォンのようなものを使ってパスポートを撮影しているように見えました。 その後、彼は再びカウンター前に戻り、専用のパスポートスキャナーで私のパスポートを読み取り、登録を行いました。 もし彼がすでにカウンター裏でスキャンしていたなら、なぜ再度客の目の前でスキャンをし直す必要があるのでしょうか？ この行動はいったい何なのでしょうか？なぜわざわざ客の目を避けて、スマートフォンをパスポートに向ける必要があったのでしょうか？ もしかして、客のパスポート番号や個人情報をこっそり記録していて、犯罪組織と関係しているのでは？ あまりにも不自然で怪しすぎる行動です。 私はこの店を全くおすすめしません。店員の行動は極めて不審です。

[English] In the evening of early May 2025, a staff member with semi-long dyed blonde hair took my passport for a tax refund process and went behind the counter. He crouched down on the floor behind the counter while holding my passport. When I leaned forward to check what he was doing, I saw that he appeared to be using a smartphone to take photos of my passport. He then returned to the front counter and used the official passport scanner to scan and register my passport. If he had already scanned my passport while crouching behind the counter, why did he need to scan it again in front of me? What exactly was this behavior? And why did he need to use a smartphone while hiding from the customer? Was he secretly recording customers' passport numbers and personal information? Could this be connected to criminal organizations? This behavior was far too suspicious and made no sense. I absolutely do not recommend this store. The staff's actions were extremely...

Staff is incredibly helpful and eager to help despite the language barrier. I came in looking for cold medicine. The staff explained each of the medicines by using Google translate back and forth. They went to great lengths to help us find the right medicine combination for my symptoms! Really recommend you give them a visit...

This drugstore is highly not recommended; its prices are higher than other stores, and the staff's attitude is very poor. Some very common items are placed behind the cashier, but when the counter is closed, there is no one...