The staff(an old gentleman)’s attitude was extremely negative and bad. We asked how many days we have to wait if we want to buy a Fuji camera, but he repeatedly said that he has no idea at all. We also went to other stores selling the same type camera such as bic camera, and their staff said 3 months would be totally enough. This Kitamura’s staff was rude and I can definitely tell from his tone. He didn’t let us know any information but just told us I have no idea when the new cameras could arrive. So we can’t make any decision. I will see what’s the use of this staff if he can’t suggest anything or know anything about the arrive date if the products. All in all his attitude and way of speaking was intolerable for any customer who want to buy any products from this store. One more thing, when we tried to call him for the first time he ignored us completely and we had to call him using a loud voice. The experience was...
Read moreI had a great experience at this camera store. They offer a wide range of products and the staff were incredibly helpful and patient. Even though I don’t speak the language, they took the time to make sure I understood everything and helped me choose the right product. I’m very happy with my purchase and highly recommend this store to anyone looking for...
Read moreWhen you're a professional, you know perfectly well which photos on a film are bad. Those that are underexposed or overexposed... On the other hand, when you're just attracted by profit and you think that this is just a gaijin with a disposable camera, you develop them all, even the most bad ones, so you can charge them all 75¥ per printed unit, plus a basic charge of 950¥. In total, I paid 2900 yen, or 17 euros, and 26 out of 26 photos on my film were developed, even the most bad ones. I therefore absolutely do not recommend this chain, which is dishonest and way too expensive. I will not go back there, and I invite gaijins like me to favor small, welcoming and passionate neighborhood businesses to have your photos...
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