ZA/ZA shinjuku — Local services in Tokyo

I’ve been to this salon for several times and this was the worst experience I’ve ever had.

The staff who washed my hair was super unprofessional. She behaved impatiently most of the time. She kept pulling my hair which was painful for almost 5 minutes. During this process my eye cover fall and she didn’t say anything or gave me a new one which was also quite uncomfortable. After washing it she combed my hair in a weird way without doing anything! What’s more, as usually after washing zaza would gave me a 10m-ish nice message but this time she only gave me a 2m one. And very unprofessional.

This experience has ruined zaza’s previous goodimpression on my mind and I don’t think I’ll go back again or recommend zaza to my friends or family as...

For any foreigners contemplating to cut their hair in Japan, I highly recommend ZA/ZA. I did a walk in and was lucky enough to get a spot with their Top Stylist, Hiroto Noguchi.

He was very attentive, careful and paused several times to ensure nothing was lost in translation. It really felt like the language was not an issue at all.

And price wise, I felt it was very reasonable, with around 7000 yen for a female haircut. They were very transparent with the costs, no hidden costs.

The other staffs were equally respectful.

And my husband said I walked out with a hairstyle that was clearly more Japanese looking than my original cut. Haha, bonus!

Thank...

I had the best hair cut + bang perm experience here at ZA/ZA with top stylist Hiroto Noguchi. He as well as the staff took a lot of care and I am very happy. Being from Australia, and not able to speak Japanese, they were very accomodating and we were able to communicate through Google translate.

I cannot recommend going to ZA/ZA enough! Especially for those who are visiting overseas as they were lovely...