Shinjuku Tourist Information Center — Attraction in Tokyo

The people here are very kind and helpful. I visited Japan as a disabled person and had to travel with my crutches. When I was there my crutches were broken and I had to fix it. However no matter where I got they don’t have the spare parts that was needed. I went here and despite they mentioned its not their field of expertise, they were so willing to take the time and ask some people on where I can get them. They lead me to a department store in Shinjuku, and I finally found the parts. I was literally saved! With broken crutches I could literally get into another accident. The new parts were even better than the old ones. I am beyond grateful for the kindness and help that they offer for...

The staffs are super helpful ! They speak good English and they know exactly how to let you know where things are. + You can ask them to check if all the lockers around the station are full and they know other great places to store all your luggages! I stored them with a karaoke place nearby only with 1000 yen and we had 3 huge luggages which would be impossible to find a proper lockers that would fit all and still pay that little. And on my last day I had no idea where I should go and they come up with good recommendations. So just ask. They can come up with a lot of magic...

You can pick up the visitor’s Pasmo here, using cash only. The workers here can speak English but finding the office is like a treasure hunt. It’s inside the train station, 2 floors down. So be patient, you may need to ask several people and look at several station maps before you find the office. But once you get this card, traveling is so much easier on the train system without having to get a ticket at each...