Pos Laju Kota Kinabalu — Local services in Borneo

I won't even give it a star if the system allowed! Worst delivery experience I have ever met! It took more than 6 days for a parcel from semenanjung to reach kota kinabalu!!! It is EXTREMELY slow, poor and inefficient service! I know there is a lot of parcels, but it is not an excuse, u pos laju should improve and enhance your services, u are not pos lambat! Besides, the bad attitude staffs only ask their customers to wait, and I can't even make a complaint for their extremely slow and lousy service. I personally have waited for more than one hour with nothing to bring back and they proudly claimed that there was a person who had been waiting since that morning, just after I started to complain, doesn't it sounds ridiculous? They are abusing their customers! I don know why it took such a long time to find a parcel, but the customers should be left and wait there like an idiot! Moreover, they have 2 customer service number, but both of them are always either unreachable or no answering. Pos laju, stop abusing your customer patience, we are not deserve to wait and u do not deserve the patience! Pos laju, u should either improve your service or chg your name to pos lambat. I will prevent to use poslaju after the EXTREMELY bad experience!!!!!! Reported to NCCC and hope they can do their job to protect the the...

Worst service everr, parcel arrive late, stuck i dont where, only arrive after 5 days from delivery, parcel didnt even reach the address stated eventhough its a public open easy to go address, have to collect the item at the post office by myself, theres no parking available, the office is pack with non satisfied customers, the kaunter serahan is so limited, only like 2 staff available at the counter, and the two staffs hv to collect the tracking number from customer and they have to search for the items themselves at the back and brought it outt its a very uneffective and lousy way/system, people hv to wait for a long time for them to get their parcels, LISTEN TO THE CUSTOMERS POST LAJU MALAYSIA!!! especially in KK, your service SUCK and need a drastic improvement ASAP, dont continue the old very un-effective ways of working, hire more staff and make more systematic system for people to take their parcels because you cannot deliver to...

As far as I can remember,my experience with the service especially the postman is very nice.. They're really efficient and always try to do their best delivering our parcel or letter. Their job is not easy too, so I'm taking this chance to say my appreciation to them and keep on doing the great job Mr postman.As for the post office as early as its open already pack with people. Sometimes taking longer time when tracking the letters or parcel. But the officer is trying to do their job as fast as they can to. Officer is friendly and helpful too. There seating area for waiting your turn to be entertain. Place is clean too. But problem is very difficult to get parking. Only one negative thing is the office number is not working.. Or no one is answering..really not inconvenient for public. Please do something bout this post office Besar kk. Overall, I'm satisfied with...