The Starhill — Local services in Kuala Lumpur

Eslite's first store in Southeast Asia have just opened! Enjoy Eslite's full spectrum (literally) of retail concepts across an entire floor of Starhill Gallery!

This outlet is enormous, and is so many different things in one. Many buzzwords in their marketing but basically there are 3 main areas - 1st there's the fashion/accessories/deco retail area with a number of upmarket artisan brands that are less known. Feels like Design Orchard. 2nd there's the bookstore area, taking up almost half the entire space. Lastly there's the exhibition and exquisite retail space with enclosed stores located at the back. It currently has a jewelry store from Taiwan and two small art exhibitions. A few small cafes dot around the space too!

Now onto the bookstore - brightly-lit, wide selections, and user friendly. It has a few subzones, namely the Forum that hosts talks and workshops, the Children's section, the Stationeries section, and a main zone. Book selections are pretty good, many more recent ones than Tsutaya but I feel the star of the show is the amount of newer Mandarin books they have there, really amazing to me. Stationeries available are just decent though, kinda comparable to Tsutaya, same with the children's section. Forum is pretty new to me and I like it, but they need to continue with many more events for years to come. I also like that there are many seating areas for book lovers as well.

At last, the membership system. I would say it is pretty underwhelming, unsustainable and expensive to maintain once all the grand opening goodies are gone. A spending of rm800 annually is needed to maintain a gold card membership that doesn't really offer much benefits except accumulating points faster. The black card membership that requires rm6000 annually is worse, with zero real benefits compared to gold. There are no special discounts offered to the different tiers and u can only redeem discount vouchers that use too many points for a small amount. Pretty disappointing I would say.

Overall, good experience but second thoughts on buying anything here unless really needed and unavailable anywhere else due to the high prices and sad...

After a long week of streeful endeavours in the office it's time to let loose, I meant completely forget about the office and the unfinished tasks. Well what more can I say when it's a Friday evening after work, happy hours of course and why should I returned home in a jiffy after what I have earned the whole week of madness. I hop into a pub in Starhill called Sentidos with a few of my buddies for a couple of drinks. The place was quiet and there was hardly any crowd, that's not important we like the quiescent, noiseless and peaceful atmosphere to go with our beers. Oh, I forgot to mention that the beer was one to one for RM30 bucks until closing. The place was not bad and I noticed not many were smoking though its not a no smoking joint, the staff was pretty friendly and helpful always reminding us that we still have a couple of beers waiting. There was no music and the music and songs were from the nexus next door. Nothing fancy just let loose to enjoy our beers, peanuts were given free though. Since we haven't had dinner yet, we decided to have dinner else where and finished up our beers. It was not a very eventful night but we achieved our objective of meeting up, we of cause have no intentions of singing the night away or have a flamboyant rendervous evening plan. We needed some space to relax and released our stressful souls have a few laughs and tell some dirty jokes and we found the right place for the excuse....

I am writing to express my strong dissatisfaction with the parking payment system at Starhill. It is shocking and frustrating that, in this modern era, your parking machine only accepts cash and does not support any form of cashless payment such as card or e-wallet.

During my recent visit, I had to waste time walking around trying to exchange smaller cash notes, because your machine would not accept my RM50 note. What made the situation worse is that the screen on the machine clearly showed that RM50 notes are accepted. When I inserted my RM50 note, the machine gave no response at all.

When I approached your technician for help, I was told that the machine does not actually accept RM50 notes for normal parking — only for monthly pass payments. This is very misleading and unacceptable, especially for a location that positions itself as a 5-star establishment.

It is disappointing that Starhill, known for its luxury and service quality, still operates such outdated and confusing parking systems. I hope your management will take immediate action to:

Upgrade the parking payment system to include cashless options (card, e-wallet, etc.), and

Correct or replace any misleading display information regarding accepted...