Platypus Shoes Tauranga — Local services in North Island

Been in to this store a few times recently on the hunt for a couple of different pairs of shoes and always been welcomed and helped out by Fenton. Finally picked up some Vans slip ons yesterday. Fenton was super helpful, happy to let me try on multiple sizes and a couple of different colours. Was happy to chat and never pressured me in to buying anything, just wanted me to be happy with my purchase. Hard to find people in retail who actually care about customer service any more, so it’s always nice to come across someone who delivers such fantastic service and advice. You’re a credit to your store and company as a whole Fenton. Legend status mate!! I will always make your store my first port of call when in the market for new...

Went in today to buy a voucher for a birthday gift- she puts the transaction through and said oh it didn’t load onto the voucher, she couldn’t get it to work so had to refund the $120 only to then tell us it would take a few days to appear back in our account, so we are now down $120 with no birthday gift, outstanding service there. Will take our money elsewhere when it eventually...

I was served by the lovely MG, he greeted me in Te reo Maori and was very accommodating. He was very patient with me while I was trying to find the correct shoe size. I had tried on 3 pairs of shoes and found the perfect pair on my fourth try. I walked out very happy with brand new shoes and socks. Keep up the...