Walker & Hall Westfield Newmarket — Local services in Waitematā

Exceptional Service at Walker & Hall Newmarket – Thank You Grace & Badal!

From the moment we walked into the Walker & Hall Newmarket store, I was greeted with warmth and professionalism. Grace welcomed us with a genuine smile that immediately made me feel valued and comfortable. Her calm, approachable manner and genuine interest in helping made the experience feel incredibly personal from the very start.

Badal’s expertise and professionalism were equally impressive. Together, Grace and Badal were the perfect team – patient, attentive, and incredibly knowledgeable. They took the time to understand exactly what I was looking for, offered thoughtful suggestions, and made sure I never felt rushed or pressured. Their attention to detail, passion for what they do, and commitment to ensuring we found the perfect piece(s) made the entire visit feel seamless and special.

Whether it was explaining the differences in pieces, helping us try on various styles, or answering our (many!) questions with clarity and enthusiasm, their customer service was nothing short of outstanding. They truly went above and beyond, and their care and professionalism stood out at every point.

We left the store not just thrilled with the purchases, but genuinely grateful for the experience. Grace and Badal made what could’ve been a simple shopping trip into a memorable and enjoyable one.

If you’re shopping for something special – or even just browsing – I cannot recommend Walker & Hall Newmarket highly enough. Ask for Grace and Badal – you’ll be in the best hands!

I have also had fantastic experiences at Sylvia Park with my engagement and wedding rings.

Exceptional service and such an asset to...

Such an amazing experience at Walker and Hall, especially with the lovely Odelia!

My partner and I were looking for engagement and wedding rings and had gone to the Newmarket branch. When we got into the store, Odelia immediately greeted us with such a friendly and warm smile. I sure was surprised that she remembered me (she had assisted me in the past), which reflects her amiable character.

Odelia's experience, flair, and genuineness made ring shopping really fun, exciting, and not stressful (which I thought it would be). She was really helpful and her suggestions were catered to you - she was there to give you the most beautiful and suitable options for you. She also acted quick in getting some rings transferred when I asked if I could try other designs the following week. Alongside Odelia, Brenda was also really helpful and accommodating in sorting out the customizations of our rings and the duty free pick up arrangement - thank you so so much to you both! My partner and I are nothing short of excited for our special rings!

Odelia is truly a gem and the I can't recommend her and the team at Walker and Hall Newmarket enough! The best...

I came to Walker & Hall Newmarket to get a ring resized and Judy and the team were awesome. I have shopped at different Walker & Hall’s for the past few years and my experience at Walker & Hall Newmarket was excellent. My Nana gave me my late Poppa’s wedding to use as my wedding band for my wedding coming up. It was a specially designed ring from 1970 done by a jewellery company no longer around. I was greeted by Judy who was very knowledgeable and understanding. I explained that I was nervous about getting the ring adjusted as it was my poppa’s and its extreme importance to me. She reassured me and explained the whole process a few times which was great. They sent it to their workshop and Judy communicated to me immediately when the jeweller came back saying it was a high risk resize due to the unique design. Knowing how important it was to me Judy talked to the jeweller and with myself and I was happy to go ahead. Within 2 days it was ready and was perfect. They did an excellent job and delivered tenfold. I cannot thank Judy enough and the Jeweller Wayne and the whole Walker & Hall team for allowing me the honour of my Poppa’s ring...