Emis — Local services in Seoul

A shocking experience at EMIS Myeongdong on October 23rd. I was trying on a pink cap on the 2nd floor, looking in the mirror while discussing colors with my partner. A female staff with long hair approached and demanded "You buy?" twice in a rude manner. Before I could even process this, she took the cap away without saying anything and hanged it back .

I told her that I was still trying it on. Her only response was to claim we "cannot bring it to 1F" - the thing is we were standing infront of the mirror which is far away from the stairs and we showed no intention/gesture of bringing it down. She offered no apology for her aggressive behavior.

I purchased the cap at the counter and reported the incident. While the counter staff apologized, the damage was done. Management needs to address this unacceptable customer treatment. I advise caution when...

Ummmm. Simple product line but reproduce in different colors. Seems like a trendy overpriced local brand. The popular cap is 49k won. It does seem quality cap but with a huge Emis logo on it. :) Free walking...

25/5/17晚班右邊櫃檯服務的女店員態度極差 對觀光客不友善又沒耐心 服務態度有待加強 希望貴公司能夠加強員工訓練

The attitude of the female clerk at the counter on the right during the night shift on 25/5/17 was extremely bad. She was unfriendly and impatient to tourists. Her service attitude needs to be improved. I hope your company can strengthen employee training.

25/5/17 야간 근무 중 오른쪽 카운터에 있던 여성 직원의 태도는 매우 나빴습니다. 그녀는 관광객들에게 불친절하고 참을성이 없었습니다. 그녀의 서비스 태도는 개선되어야 합니다. 귀사가 직원...