Olive Young Myeongdong Boulevard Branch — Local services in Seoul

During my trip to Seoul and Busan, I visited over ten Olive Young stores, and I’ve never been treated this poorly, especially when I compare it to stores like Sephora in NYC or Paris!

I understand that these areas are very touristy, and the staff may be overwhelmed by the crowds, but it was incredibly unpleasant to feel like I was a nuisance just for asking for information—especially when it comes to cosmetics with packaging entirely in Korean.

I spent over 1,000 euros, and when I dared to ask for samples (as is common in other stores), I was told that everything was “sold out,” and the salesperson implied I hadn’t spent enough to warrant any. She then made it clear that she wasn’t obligated to give me any. I explained that offering samples helps build customer loyalty, and finally, the store manager intervened, throwing a few random samples (like sanitary pads and cotton pads) my way.

I told them it was dishonest to claim things were “sold out” just to get rid of tourists, especially when spending that much money. I left feeling completely disrespected.

I strongly recommend avoiding this store. You’ll be treated much better elsewhere. The staff is neither friendly nor willing to assist with...

This appears to be the go-to store for skin care. Impressed by the assortiment and the staff is helpful and very busy attending clients. I guess that’s because it’s weekend however I may be wrong! Come here before flying back to your home town for the best skin...

Best olive young so far in Korea it has a very cozy atmosphere, calm and nicely designed. The staff were friendly and welcoming, which made the visit really pleasant. A nice place to...