Designer Exchange — Local services in Madrid

I'm going to revise my review. Because the first experience was good, I went to sell some things the second time, but they were completely different! It was a really bad experience. The second time I went to put my two bags and two pieces of jewelry, they took a very long time to give me a price, a golden brown picotin from Hermes was 1100 euros, and a Celine woc was 110 euros and said it was a wallet. But since I don't live in Madrid, I don't want to waste time and energy, so I agreed to their offer. As a result, the next day they told me that there were some differences between my items and the originals. I immediately replied to the email saying that I could take it back but I could provide the receipt. They said they would re-verify it, but there was no reply for many days. So I sent an email to ask again. At this time, one of their staff members, named Diana, although I haven't met her, but I can feel her rudeness and uneducated in the email. I sent a polite email to ask, Without telling me any reason or circumstances, she responded rudely that they would not buy anything from me. and she didn't say a word from beginning to end, as if I was a scammer who was trying to cheat them of their money. Then I didn't want to discuss it with the lady anymore, so I asked her to send my courier back. According to her request, I found a courier to pick up the goods at my door. During the communication, the lady didn't even say "hello" to me. This experience is really inexplicable and disgusting. If you have time, I suggest you buy and sell on vestiaire. I just wanted to facilitate and ended up encountering these outrageous things! By the way, when I received the courier, there was a big hole on the box! It's really...

Excellent shop, I'm so happy I discovered this place. The bag selection is exquisite and the staff are all very helpful and warm. It helps that they are bilingual as well. I've also had a good online experience with them. This is a great place to have your designer bag appraised and you can opt to exchange it or accept their offer. I will definitely come back and bring...

A LA ATENCIÓN DEL DUEÑ@ no voy a volver a comprar debido a las dependientas. Soy cliente habitual, he comprado varios artículos, e incluso he aportado objetos para su venta. Le explico lo sucedido hoy : He llegado a la tienda con mi contable, he llamado al timbre y de malos modos y sin saludar han abierto la puerta. Yo, cortesmente he dicho buenos días, una de las dependientas entre dientes ha respondido y la otra mirándome a los ojos NI SE HA DIGNADO! Me dispongo a ver los artículos y se me acerca una señorita ( la única con imagen para trabajar en una tienda de estas características en esta zona) y me sugiere que no vuelva por allí, que vea los artículos por internet, le comento que tengo mi negocio en serrano y que no me cuesta nada pasarme y me lo vuelve a reiterar 2 veces más. Tener dependientas que echan a los clientes, no es buena idea. Pdt. Iba vestido en traje de firma a medida, con complementos bastante caros (no iba como un zarrapastroso). Conclusión y consejo : no son profesionales capacitadas para ese trabajo. Un...