Kempinski The Spa - Siam Kempinski Hotel — Local services in Pathum Wan Subdistrict

I bought 2 spa voucher for an hour each during my stay at Siam Kempinski. Booking was a bit difficult as they were so busy and the admin gave me wrong number so I couldn't reach them at first. My plan was changed, appointment was rescheduled but luckily they still had time for my rebooking.

First session - arrived early as i totally forgot that i changed the booking but the receptionist was very nice and helpful so i didn't have to wait long. The waiting room was called relaxation room and the atmosphere was just that. My treatment was in a room called Angelica. Room was a bit noisy due to AC but they put on music that help you relax, so all was well. The lavender oil was nice and time passed quicky when you enjoyed it.

Second session - my appreciation for the spa director who offered complimentary 30 minutes on top of my 60, made the experience totally memorable. The masseur was very nice, calm voice, and attentive to my every need. My skin was so soft and I felt very relax and calm. Hot tea was served before and after.

Once again, I felt bad for not buying more vouchers. If you have a chance, do jot hesitate to try out the spa here.

ps. 8 hours later and I can still smell the lavender...

The good: • The staff was lovely & very helpful • Breakfast and breakfast bar was excellent • The pool area was nice & clean

The bad: • If arriving at breakfast after 9am be prepared to wait a long time to place ur order & get coffee • Their Sra Bua by Kiin Kiin restaurant was closed without any explanation, very sad we didn’t get to try it • The bed was extremely uncomfortable, might as well sleep on the floor (not exaggerating!) • There was no separate light switch for the toilet closet, not great if going to the bathroom in the middle of the night while ur partner is sleeping and the bathroom walls are glass • While the location is good for shopping, the hotel is located in a very congested area and it was very difficult to get a taxi or Grab a few times, even for the hotel staff.

Over all could be much better, would...

I had one of the worst hotel experiences here. Despite putting up the Do Not Disturb sign for my privacy, hotel staff still entered my room without permission while I was sleeping. This is a complete violation of trust, safety, and privacy. As a guest, I should feel secure in my room, but instead I felt exposed and disrespected.

A hotel should prioritize guest comfort and security, but clearly, this property lacks professionalism and respect for basic boundaries.

I would strongly advise others to reconsider staying here—there are plenty of hotels that actually respect their guests and take their...