Opening an account with Emirates NBD wasn’t something I had planned. It was a spontaneous decision as I passed by the Electra branch. I've been into two other banks where I was treated poorly, but not Yasser and Emirates NBD Electra branch. What I didn’t expect was to be met with an outstanding level of service from Yasser, who made my banking experience unforgettable.
Yasser was warm, professional, and genuinely empathetic. His light-hearted demeanor immediately put me at ease, and his reassuring presence helped me feel more hopeful and composed. It's not often you come across banking representatives who can make you feel truly heard and supported. On top of it all, I was well guided throughout the decision-making and banking procedures, not simply being lured into a sales and marketing trap.
Yasser took the time to understand my situation and ensured every step of the process was smooth, transparent, and tailored to my needs. He went above and beyond to make sure I felt comfortable and cared for not just as a customer, but as a person. I felt my dignity restored for a moment because after such a long time, I was not discriminated.
This level of personalized service is rare, and it reflects exceptionally well on Emirates NBD Electra branch. Yasser is a true asset to the team, and I’m sincerely grateful for the positive experience. Thank you for your exceptional...
Read moreExceptional Service from Mr. Samir Mubarik at Emirates NBD Electra Branch, Abu Dhabi
I recently had the pleasure of interacting with Mr. Samir Mubarik at the Emirates NBD Electra branch in Abu Dhabi, and I must say, his dedication to customer service is truly commendable. Mr. Mubarik went above and beyond to assist me with operating my account, demonstrating a level of professionalism and kindness that is rare in today's fast-paced banking environment.
His patience and willingness to explain complex procedures made the entire experience seamless and stress-free. Mr. Mubarik's commitment to ensuring customer satisfaction is evident in every interaction, and I am grateful for his help. His exceptional service not only reflects positively on him but also enhances the reputation of Emirates NBD as a customer-centric institution.
I highly recommend Mr. Mubarik and the Electra branch for anyone seeking personalized and efficient banking services in Abu Dhabi. Thank you, Mr. Mubarik, for your...
Read moreEmirates NBD Electra street Bank people doesn't understand the things logically as well as the proof wise.
I have visited Electra street branch to open account with the branch. Pending document with the bank's requirement is only salary certificate.
But I just opened my MOHRE (Ministry Of Human Resources & Emiratisation) application and showed them Labour Contract, details of latest and last 6 months salary paid through WPS system.
And also showed them that my salary as per labour contract and transferred amount is perfectly matching.
As I showed full detail of last 6 months including the latest salary and labour contract they are not ready to open account.
I have also informed that I have my Bank statement for last 6 months or more than that as a proof of the salary amount credited to my Bank account is as mentioned in labour contract.
Nothing to say more as I am not helpless because other bank also...
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