Think One Yachts - Yacht and Boat Rental in Dubai — Local services in Dubai

How can we give a ‘0’ star???

We have booked the GuGu Boat through Think One LLC. In the beginning everything was smooth and within 2 days they kept asking for the full payment sending multiple reminders. Like nobody else they wanted the full payment upfront. So we did the payment and on the last day we wanted to add few more guests and agreed to pay by cheque for the additional amount which came to around AED 1200 at the venue before we start, even sent a picture of the cheuque but still they said we need to pay it online or the cheque should be deposited before 5 PM otherwise the Boat won’t move. So again we went and deposited the cheque. Someone tell them the meaning of “FLEXIBILITY”.

Interesting Part: they were so pro-active in collecting all the payments upfront and said no delay from the client side will be compensated. We said yes and what happened next was the Bartenders arranged by Think One arrived 45 minutes late and we could start only by 6.45. Now the GuGu team said we have to speak to ThinkOne and get it sorted. So I called up this Gentleman John and he agreed he will speak to the team and get it extended for another 45 minutes. But that never happened and the boat was docked at 10 PM (agreed cruise time was 6-10 PM with delays it should be till 10.45)

Apart from all of these the food was not at all enjoyable and got such bad feedback from our guests.

You will never see this kind of a terrible experience in Dubai.

Highly Recommended NOT TO GET ANY OF THEIR...

I can not express enough what a wonderful experience we had with Think One Yachts, from the first message I sent asking questions to the follow up message they sent the next day. Not only do they respond immediately, but when I first messaged just to inquiry, they answered my questions without being pushy (which I really appreciate). Then, they were extremely patient with me when I kept changing the depart and return time, always updating my invoice and sending it to me immediately. Payment was smooth and easy, and the boat itself was GORGEOUS. We used it to celebrate our friend's 50th birthday, and everybody on the boat kept commenting on how amazing it was. There was plenty of room, different spaces for different groups of people to hang out, 2 speakers for dancing and chilling, water, soft drinks, and ice provided. I will absolutely be using this company again...

We booked a private yacht to celebrate a birthday. The boat we where supposed to have was booked for maintenance, but we got a higher quality and bigger boat for the same price as the first. We also booked with food from their menu, there was so much good food. The day was great and we had so much fun. The crew was also very nice. The man we had contact with to book everything was always available if we had any questions. There was someone who had booked the boat in the hours before us, and we had to wait a while to get on and for everything to be cleaned and arranged as they came back to shore at the same time we where supposed to show up. But they where getting everything ready as soon as they could and the day was great! Thank you for helping to create a...