Masala Bazaar - St. Helens Road, Swansea — Local services in Great Britain

Im a regular customer who buys stuff for years. Last week, I was given two spoilt jack fruits. It was selected by one of the staff working. The staff told me to let him know if that is spoilt. When I showed the picture of the spoilt fruits. He refused to refund. He rather would loose a regular customer who does purchase of things worth £200 to £300. He prefered to lose a customer rather than to refund. He could have reduced an amount from the total bill. I walked out. He was very disrespectful and said he couldn't refund. I would not go back or recommend anyone to this shop who has no respect...

Please ignore any reviews complaining the service or anything like that. Me and my wife aren't Asian but the people in the shop are always very friendly, giving my children lollipops etc. The staffs from the shop always help my wife carry her shopping out to the car. Friendly service and the produce is second to none of its competitors. Highly recommended. They have a very wide selection of food, curry paste, spices etc... that you won't find in other shops in Swansea. The vegetables are available that are not in...

This review is for Muna (floor supervisor) Thank you for everything and what a credit you are to the store. They lucky to have someone like you working there. I hope you get the recognitions you truly deserve! He makes this Masala bazar what is it with his kindness. Some days I’d wait longer just to be served by him. He is so good to customers always helpful, funny and nice that I decide to write this comment. Thanks Muna, I really appraise, I hope for more people like you 🙂

Great store, well stocked and...