Queen's Crescent Community Association — Local services in London

Beware of the deposit scam this community centre employs.

Last year, I rented this for five hours on a Saturday. It was closed till the exact moment I booked it for. I arrived approximately 30 minutes sooner and received a shock when it was closed. Nobody answered the phone, and I was never given the "caretaker's number".

An hour before my booking was about to end, I asked the staff (caretaker) if I could extend it and pay for the extra hour. I was told that he could make a note, and the hourly cost would be deducted from the deposit. So I stayed one hour. After a few weeks of not receiving the outstanding deposit, I called and was informed by the staff that the manager said (who never responds to emails) that I had breached the contract by staying beyond my booking slot.

Long story short, he basically stated that the caretaker acted on his own and should not have told me that I could stay. This has happened to many other locals as well. They use this strategy on anyone who attempts to extend the day.

Be wary of the crooks that run this...

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